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Commercial Lines Account Manager at Navacord
2 months ago
Job Overview
Navacord is seeking an experienced Commercial Lines Account Manager to manage a portfolio of high-quality construction insurance business. This is a unique opportunity to join a specialty commercial brokerage and industry leading brand, and to be a part of an elite group of insurance professionals in a mutually supportive, successful, and rewarding team environment.
Responsibilities
- Manage a renewal book of construction insurance business, including day-to-day client service, marketing, renewals, and project-specific and specialty coverages.
- Ensure responsive and time-sensitive service and renewals provided in accordance with Navacord best practices and procedures.
- Manage account documentation, including routine inquiries, quotes, binders, statements of values, insurance contracts, endorsements, cancellations, etc.
- Review clients' current coverage and exposures, loss experience, and analyze risk to determine product/service requirements.
- Coordinate administrative client support with Navacord's support team.
- Insurance market relations and fostering productive and high-functioning relationships with underwriters.
- New business strategy, marketing, and presentations/proposals commensurate with role (AM vs. AE) and experience, and in collaboration with Manager and team as required/appropriate.
- Maintain up-to-date broker management system (EPIC) workflow documentation and ensures workflows are followed.
- Collaborate with Bond Department Client Managers as required.
- Actively develop an increased knowledge of related insurance products and client needs.
- Participate in or conduct client meetings, as necessary.
- Participate in training and professional development courses to enhance skills and industry knowledge.
- Maintain positive working relationships with clients, markets, and Navacord colleagues.
Requirements
- Minimum 3 years of commercial insurance experience required (Account Manager role).
- Minimum 7-10 years of commercial insurance experience required (Account Executive role).
- R.I.B.O. license required.
- C.I.P. or C.A.I.B. designation(s) preferred.
- Client development/relationship management experience.
- Solid understanding of policy wordings/coverages and proven negotiation skills.
- Ability to mentor others.
- Strong attention to detail, time management, problem-solving, and analytical skills.
- Ability to be a self-starter with strong written and oral communication skills as well as organizational skills.
- Intermediate to advanced skills in Outlook, Excel, Word, and broker management systems; experience with EPIC is preferred.
