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Food Service Supervisor

2 months ago

Halton Hills, Ontario, Canada Mr. Souvlaki Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Mr. Souvlaki. As a key member of our operations team, you will be responsible for ensuring the highest level of quality and service in our restaurant.

Key Responsibilities
  • Supervise and Coordinate Staff

Lead and manage a team of food service staff, providing guidance and support to ensure seamless service delivery.

Train and Develop Staff

Develop and implement training programs to enhance staff knowledge and skills, focusing on sanitation, safety procedures, and customer service.

Inventory Management

Estimate and manage inventory levels to ensure efficient meal preparation and minimize waste.

Quality Control

Monitor and maintain high standards of food quality, presentation, and service, ensuring customer satisfaction.

Customer Service

Address customer complaints and concerns in a professional and courteous manner, resolving issues promptly and efficiently.

Scheduling and Planning

Develop and implement effective scheduling and planning strategies to ensure optimal staff utilization and efficient service delivery.

Requirements
  • Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years of experience in a food service supervisory role

Language

Fluent in English

Work Schedule

30 to 44 hours per week