Housekeeping Operations Manager

2 weeks ago


Hearst, Canada Masoom Household Full time
Job Summary

Masoom Household is seeking a skilled Housekeeping Operations Manager to oversee daily housekeeping operations in our hotel setting. This role involves supervising housekeeping staff, greeting guests, and providing exceptional customer service.

Key Responsibilities
  • Supervise and motivate housekeeping staff to ensure excellent service delivery
  • Plan and organize daily housekeeping operations to maintain a clean and comfortable environment for guests
  • Coordinate with other departments to ensure seamless service delivery
  • Address guest complaints and concerns in a professional and courteous manner
  • Contribute to the development and implementation of housekeeping policies and procedures
Requirements
  • Secondary (high) school graduation certificate
  • Experience in a supervisory or leadership role in housekeeping or a similar field
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Knowledge of housekeeping procedures and best practices
Benefits
  • Bonus and commission opportunities
  • Free parking and on-site amenities
  • On-site housing options and team building opportunities
  • Paid time off for volunteering or personal days


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