IT Director

We are seeking an experienced IT Director to lead our technical operations and infrastructure across corporate and independent locations in Canada. This role will oversee daily IT operations, team management, technology modernization, budget management, new location IT setup, telecom and networking, infrastructure management, vendor management, and problem resolution.

The ideal candidate will have 10+ years of IT experience, with a focus on infrastructure, networking, and telecommunications. They should possess prior experience managing IT teams and leading technology initiatives, as well as expertise in telecom systems, networking, and IT infrastructure management.

• IT Operations: Oversee daily IT operations across all corporate and independent Carquest locations throughout Canada, ensuring seamless function of IT systems, hardware, software, and networks.
• Team Management: Supervise and mentor a team of IT staff, providing guidance, leadership, and professional development opportunities.
• Technology Modernization: Identify and implement technology modernization strategies, including hardware refreshes and infrastructure upgrades, to ensure the organization remains competitive and efficient.
• Budget Management: Manage the IT budget on a year-to-year basis, including forecasting, tracking expenses, and ensuring the department operates within financial guidelines.
• New Location IT Setup: Lead the planning and execution of IT infrastructure for new Carquest locations, including networking, telecom setup, and equipment installation.
• Telecom and Networking: Provide support for telecommunications systems and networking infrastructure, ensuring optimal performance and uptime.
• Infrastructure Management: Oversee the organization's IT infrastructure, including servers, storage, and network systems, ensuring system integrity, security, and reliability.
• Vendor Management: Collaborate with third-party vendors to acquire necessary technology, services, and hardware, ensuring vendor compliance with organizational standards and budgets.
• Problem Resolution: Serve as a key escalation point for IT issues and provide hands-on support as needed, ensuring issues are resolved in a timely manner with minimal business disruption.

• Experience: 10+ years of IT experience, with a focus on infrastructure, networking, and telecommunications.
• Leadership: Prior experience managing IT teams and leading technology initiatives.
• Technical Skills:
• Expertise in telecom systems, networking, and IT infrastructure management.
• Hands-on experience with hardware refreshes, server management, and networking setup.
• Knowledge of IT systems for retail environments.
• Budgeting: Experience managing and forecasting budgets, with the ability to optimize resources and cost efficiencies.
• New Location Setup: Proven track record of successfully setting up IT systems for new retail or corporate locations.
• Communication Skills: Excellent verbal and written communication skills, with the ability to collaborate with internal teams and external vendors.
• Problem-Solving: Strong troubleshooting and problem-solving skills, with the ability to manage and resolve complex IT issues.
• Bilingual: French/English mandatory.

This position offers a competitive salary range of $120,000 - $180,000 per annum, depending on experience, as well as a comprehensive benefits package, including health, dental, and vision coverage, retirement savings plan, and paid time off.