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AI Research Scientist/Senior AI Research Scientist

2 months ago


Montreal, Quebec, Canada Servicenow Full time
Job Description

Team Overview

As a member of the ServiceNow Research team, you will be part of a dynamic group of researchers, applied scientists, and developers who are dedicated to future-proofing AI-powered experiences. Our team is responsible for laying the foundations, researching, experimenting, and de-risking AI technologies that unlock new work experiences in the future.

Role Summary

In this role, you will work alongside other Trust & Governance applied researchers in the field of trustworthy AI. Your primary responsibilities will include:

  • Applying concepts and methods emerging in fundamental research to real-world contexts, exploring ways to increase their relevance and scalability for teams throughout the company.
  • Working on training new models, risk detection and measurement for models built or fine-tuned by others.
  • Collaborating with teams in fundamental research, product, governance, and beyond to bridge gaps and promote breakthroughs and advances in trustworthy AI.

Key Responsibilities

Some of the key responsibilities of this role include:

  • Familiarity and experience working with a range of approaches to evaluating, benchmarking, and testing the performance and risks in large language and other generative AI models.
  • Familiarity with adversarial testing approaches, including but not limited to red teaming.
  • Experience using state-of-the-art generative models for inference and in fine-tuning and evaluating such models.
  • Experience building and working with prototypes of models and measurement approaches, as well as a capacity to quickly validate whether a certain avenue is worth pursuing.
  • Ability to work on large projects with self-directed initiatives.
  • Ability to communicate research findings to a non-research audience.

What We Offer

As a member of the ServiceNow Research team, you will have the opportunity to work on cutting-edge AI research and development projects, collaborate with a talented team of researchers and developers, and contribute to the advancement of trustworthy AI.