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Pest Control Operations Lead
2 months ago
Rentokil Initial is a leading provider of pest control services to the property management sector. With a strong presence in Canada, we are committed to delivering exceptional service to our clients.
Key Responsibilities- Manage daily operations of pest control technicians to ensure superior customer service.
- Provide direction to staff in all aspects of operations, service, and client care.
- Oversee the financial performance of the operations, including revenue growth and expense control.
- Travel throughout the territory to visit clients, assist pest technicians, and partner with the sales team on business development.
- Submit regular reports and monitor scheduled appointments for efficiencies.
- Bachelor's degree (preferred but not required).
- 3-5 years of experience in a management role with a focus on customer service.
- Pest control management experience is essential.
- Proven ability to train, mentor, and coach service professionals.
- Excellent verbal and written communication skills.
- Previous experience in a route-oriented, service environment is a plus.
- Ability to obtain and maintain required licenses and certifications.
- Pass a pre-employment background screen and possess a valid driver's license.
- Company car.
- Company events.
- Dental care.
- Employee assistance program.
- Extended health care.
- Life insurance.
- Paid time off.
- RRSP match up to 3.5%.
- Vision care.