Restaurant Operations Supervisor

5 days ago

Penticton, British Columbia, Canada TACO TIME Full time
Job Description for Restaurant Operations Supervisor at TACO TIME

We are seeking a skilled Restaurant Operations Supervisor to join our team at TACO TIME.

Key Responsibilities
  • Revenue Monitoring: Analyze sales data to determine optimal labor costs and make informed decisions to maintain profitability.
  • Staff Performance: Monitor and evaluate staff performance, providing constructive feedback and coaching to ensure high-quality service and productivity.
  • Scheduling: Create and manage staff schedules, ensuring adequate coverage and minimizing overtime.
  • Service Offering: Collaborate with the management team to determine the types of services to be offered, implementing operational procedures to ensure seamless execution.
  • Health and Safety: Ensure compliance with health and safety regulations, maintaining a clean and safe work environment for staff and customers.
  • Supplier Negotiations: Negotiate with suppliers to secure the best prices for food and other essential supplies.
  • Client Relations: Develop and maintain relationships with clients, negotiating arrangements for catering and facility use.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.Work Conditions and Physical Capabilities
    • Work Under Pressure: Work effectively in a fast-paced environment, managing multiple tasks and responsibilities with minimal supervision.
    • Attention to Detail: Maintain attention to detail, ensuring accuracy and quality in all aspects of the job.
    Personal Suitability
    • Accurate: Demonstrate accuracy and attention to detail in all tasks and responsibilities.
    • Dependable: Show reliability and dependability, consistently meeting deadlines and commitments.
    • Flexibility: Demonstrate flexibility and adaptability, adjusting to changing circumstances and priorities.
    • Organized: Maintain a high level of organization, prioritizing tasks and managing time effectively.
    • Team Player: Collaborate with colleagues, demonstrating a positive and supportive attitude towards team members.
    • Ability to Multitask: Manage multiple tasks and responsibilities simultaneously, maintaining a high level of productivity and efficiency.
    • Work Term: This is a permanent position.
    • Work Language: English is the primary language of communication.
    • Hours: 30-40 hours per week.

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