Customer Service Team Leader Position
2 weeks ago
We are seeking an experienced Customer Service Supervisor to join our team at Equity Technologies Ltd.
About the RoleThis is a permanent position with an estimated salary of $45,000 - $60,000 per year, depending on experience and qualifications.
The successful candidate will have 1-2 years of experience in customer service and supervisory roles, as well as excellent communication and interpersonal skills.
In this role, you will be responsible for supervising a team of 3-4 staff members, assigning tasks and duties, and resolving issues that may arise.
You will also be responsible for maintaining inventory, preparing reports on sales volumes and personnel matters, and ordering merchandise.
Our ideal candidate will have a strong background in retail management, with experience in merchandising, visual displays, and exhibit design.
Key Responsibilities- Supervise and coordinate activities of workers
- Maintain inventory and prepare reports on sales volumes and personnel matters
- Assign sales workers to duties and authorize payments by cheque
- Order merchandise and establish work schedules
- Sell merchandise and resolve issues that may arise
- 1-2 years of experience in customer service and supervisory roles
- Excellent communication and interpersonal skills
- Strong background in retail management
- Experience in merchandising, visual displays, and exhibit design
- Disability benefits
- Health care plan
- Life insurance
- Free parking available
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