System Development Specialist
1 month ago
Join the City of Toronto team as a System Development Specialist and contribute to the design, development, and implementation of medium to large-scale systems. As a key member of our IT team, you will work closely with business clients to determine their requirements, analyze information processes, and recommend solutions.
Key Responsibilities:- Design, develop, and implement systems using a systems development life cycle approach.
- Develop and maintain large enterprise-scale relational database management systems in OpenEdge (ChUI/CUI) or Microsoft SQL Server environments.
- Coordinate and prepare needs analysis and detailed systems design.
- Conduct user interviews to determine detailed systems requirements.
- Develop and implement system documentation, including user requirements, user guides, IT operational manuals, technical specifications, test cases, test scripts, and release notes.
- Work with internal and external consultants to resolve technical problems and deliver detailed systems deliverables.
- Implement enterprise in-house developed/custom/packaged systems and systems changes.
- Test integrated systems to ensure system compatibility and proper functional integration.
- Provide application maintenance and enhancement, including implementation of vendor systems fixes and patches.
- Conduct quality assurance on departmental and external developments.
- Develop systems interfaces between enterprise and departmental systems.
- Perform information and application data conversions.
- Provide development support to users by providing technical assistance and troubleshooting.
- Provide documentation and instruction/training to users of the system.
- Design and develop application security interfaces to enable clients in controlling and administering access to their systems.
- Provide expertise, advice, and technical skills for information and application service delivery.
- Conduct research and evaluation of hardware/software/framework and make recommendations.
- Recommend, present, and demonstrate system solutions to City management and corporate business clients.
- Participate as a team member in the execution of project plans providing technical expertise and advice re: architecture, development tools, work effort estimates.
- Direct the activities of staff, mentors, and recommend training.
- Contribute to project charters, statements of work, and project plans, project status reports, and variance explanations, risk identification, and mitigation planning.
- Conduct research, investigate, and recommend best practices for information and application services.
- Contribute to post-implementation project reviews.
- Recommend improvements to current methodologies, processes, standards, policies, and guidelines.
- Contribute in the planning of future system growth and provide detailed work plans.
- Participate in enterprise projects.
- Conduct feasibility studies, business cases, RFI/P/Q's, technical reports by researching and participating in evaluations and recommending solutions.
- Determine user training needs.
- Post-secondary education in computer science or a related discipline, or the approved equivalent combination of education and/or experience.
- Extensive experience in technical support, troubleshooting, maintaining, and enhancing large enterprise-scale relational database management systems in an OpenEdge (ChUI/CUI) or Microsoft SQL Server environment.
- Extensive experience with the design, development, implementation, and sustainment of medium to large-scale systems specifically regarding programming, code management, systems development life cycle approach, testing (unit, acceptance, stress, performance), disaster recovery, and integration with diverse applications and platforms.
- Considerable experience in system documentation preparation including user requirements, user guides, IT operational manuals, technical specifications, test cases, test scripts, and release notes.
- Experience in working with one or more of the following (in order of preference): OpenEdge, SQL Server, Unix/Linux scripting, Chameleon software products, Java, Jira, PDFBlock/PDFLib/VPSX, Mediawiki, and HTML5.
- Ability to master new database programming languages using online documentation and existing code base.
- Experience in the public sector and/or the licensing and permitting industry is an asset.
- Excellent communication skills to work with business clients and determine their requirements, analyze information processes, and recommend solutions.
- Ability to be self-motivated and work with minimal supervision.
- Strong analytical, problem-solving, listening, and interacting skills.
- Ability to work with competing demands, prioritize, and meet deadlines.
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