Current jobs related to Senior Manager, Application Operations - Mississauga, Ontario - PointClickCare
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Senior Manager, Applications Operations
2 weeks ago
Mississauga, Ontario, Canada PointClickCare Full timeJob SummaryThe Senior Manager, Applications Operations will lead a high-performing team responsible for the maintenance and support of enterprise-level systems. This role will oversee day-to-day activities, streamline workflows, and implement efficient systems to enhance overall productivity and team performance.The ideal candidate will have a strong...
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Senior Manager, Applications Operations
2 weeks ago
Mississauga, Ontario, Canada PointClickCare Full timeJob SummaryThe Senior Manager, Applications Operations will lead a high-performing team responsible for the maintenance and support of enterprise-level systems. This role will oversee day-to-day activities, streamline workflows, and implement efficient systems to enhance overall productivity and team performance. The ideal candidate will have strong...
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Senior Manager, Applications Operations
2 weeks ago
Mississauga, Ontario, Canada PointClickCare Full timeJob SummaryThe Senior Manager, Applications Operations will lead a high-performing team responsible for maintaining and supporting enterprise-level systems. This role will oversee day-to-day activities, streamline workflows, and implement efficient systems to enhance productivity and team performance.The ideal candidate will have a strong background in IT...
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Senior Manager, Applications Operations
2 weeks ago
Mississauga, Ontario, Canada PointClickCare Full timeJob SummaryThe Senior Manager, Applications Operations will lead a high-performing team responsible for the maintenance and support of enterprise-level systems. This role will oversee day-to-day activities, streamline workflows, and implement efficient systems to enhance overall productivity and team performance.Key Responsibilities: Develop and implement...
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Senior Manager, Application Operations
4 weeks ago
Mississauga, Ontario, Canada PointClickCare Full timeJob Title: Sr. Manager, Application Operations EngineeringJob Summary:The Sr. Manager, Application Operations Engineering will lead a high-performing Operations Engineering team responsible for maintaining and supporting enterprise-level systems. This role will oversee day-to-day activities, streamline workflows, and implement efficient systems to enhance...
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Senior Manager, Application Operations
4 weeks ago
Mississauga, Ontario, Canada PointClickCare Full timeJob Title: Sr. Manager, Application Operations EngineeringJob Summary:The Sr. Manager, Application Operations Engineering will lead a high-performing Operations Engineering team responsible for maintaining and supporting enterprise-level systems. This role will oversee day-to-day activities, streamline workflows, and implement efficient systems to enhance...
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Senior Manager, Application Operations
1 month ago
Mississauga, Ontario, Canada PointClickCare Full timeJob Title: Sr Manager, Applications OperationsJob Summary:The Sr. Manager, Application Operations Engineering will lead a high-performing Operations Engineering team responsible for maintaining and supporting enterprise-level systems. This role will oversee day-to-day activities, streamline workflows, and implement efficient systems to enhance productivity,...
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Senior Manager, Application Operations
1 month ago
Mississauga, Ontario, Canada PointClickCare Full timeJob Title: Sr Manager, Applications OperationsJob Summary:The Sr. Manager, Application Operations Engineering will lead a high-performing Operations Engineering team responsible for maintaining and supporting enterprise-level systems. This role will oversee day-to-day activities, streamline workflows, and implement efficient systems to enhance productivity,...
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Senior Manager, Application Operations
3 weeks ago
Mississauga, Ontario, Canada PointClickCare Full timeJob Title: Sr Manager, Applications OperationsJob Summary:The Sr. Manager, Application Operations Engineering will lead a high-performing Operations Engineering team responsible for maintaining and supporting enterprise-level systems. This role will oversee day-to-day activities, streamline workflows, and implement efficient systems to enhance productivity...
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Senior Manager, Application Operations
3 weeks ago
Mississauga, Ontario, Canada PointClickCare Full timeJob Title: Sr Manager, Applications OperationsJob Summary:The Sr. Manager, Application Operations Engineering will lead a high-performing Operations Engineering team responsible for maintaining and supporting enterprise-level systems. This role will oversee day-to-day activities, streamline workflows, and implement efficient systems to enhance productivity...
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Senior Manager, Application Operations
1 month ago
Mississauga, Ontario, Canada PointClickCare Full timeJob Title: Sr Manager, Applications OperationsJob Summary:The Sr. Manager, Application Operations Engineering will lead a high-performing Operations Engineering team responsible for maintaining and supporting enterprise-level systems. This role will oversee day-to-day activities, streamline workflows, and implement efficient systems to enhance productivity...
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Senior Manager, Application Operations
4 weeks ago
Mississauga, Ontario, Canada PointClickCare Full timeJob Title: Sr Manager, Applications OperationsJob Summary:The Sr. Manager, Application Operations Engineering will lead a high-performing Operations Engineering team responsible for maintaining and supporting enterprise-level systems. This role will oversee day-to-day activities, streamline workflows, and implement efficient systems to enhance productivity,...
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Senior Manager, Application Operations
4 weeks ago
Mississauga, Ontario, Canada PointClickCare Full timeJob Title: Sr Manager, Applications OperationsJob Summary:The Sr. Manager, Application Operations Engineering will lead a high-performing Operations Engineering team responsible for maintaining and supporting enterprise-level systems. This role will oversee day-to-day activities, streamline workflows, and implement efficient systems to enhance productivity,...
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Senior Manager, Application Operations
1 month ago
Mississauga, Ontario, Canada PointClickCare Full timeJob Title: Sr Manager, Applications OperationsJob Summary:The Sr. Manager, Application Operations Engineering will lead a high-performing Operations Engineering team responsible for maintaining and supporting enterprise-level systems. This role will oversee day-to-day activities, streamline workflows, and implement efficient systems to enhance productivity...
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Senior Manager, Application Operations
4 weeks ago
Mississauga, Ontario, Canada PointClickCare Full timeJob Title: Sr. Manager, Application OperationsAt PointClickCare, we are seeking a highly skilled and experienced Sr. Manager, Application Operations to lead our Operations Engineering team in delivering exceptional service to our customers.Job Summary:The Sr. Manager, Application Operations will be responsible for overseeing the day-to-day activities of the...
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Senior Manager, Application Operations
4 weeks ago
Mississauga, Ontario, Canada PointClickCare Full timeJob Title: Sr. Manager, Application OperationsAt PointClickCare, we are seeking a highly skilled and experienced Sr. Manager, Application Operations to lead our Operations Engineering team in delivering exceptional service to our customers.Job Summary:The Sr. Manager, Application Operations will be responsible for overseeing the day-to-day activities of the...
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Senior Manager of Application Support
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Senior Manager of Applications Support
1 month ago
Mississauga, Ontario, Canada Citigroup Inc. Full timeJob Title: Senior Manager of Applications SupportThe Senior Manager of Applications Support is a critical role within Citigroup Inc. that requires a unique blend of technical expertise, leadership skills, and business acumen. This position is responsible for managing a team of professionals who provide technical support for various applications, ensuring...
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Senior Manager of Applications Support
1 month ago
Mississauga, Ontario, Canada Citigroup Inc. Full timeJob Title: Senior Manager of Applications SupportThe Senior Manager of Applications Support is a critical role within Citigroup Inc. that requires a unique blend of technical expertise, leadership skills, and business acumen. This position is responsible for managing a team of professionals who provide technical support for various applications, ensuring...
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Senior Manager of Application Support
4 weeks ago
Mississauga, Ontario, Canada Citigroup, Inc Full timeJob DescriptionThe Applications Support Senior Manager plays a pivotal role in driving results through the effective management of professional teams and departments. This individual integrates subject matter expertise within a defined area, contributing to the development of standards that others will operate by.With an in-depth understanding of how things...
Senior Manager, Application Operations
2 months ago
At PointClickCare, we are seeking a highly skilled and experienced Senior Manager, Application Operations to lead our Operations Engineering team. As a key member of our technical leadership team, you will be responsible for overseeing the maintenance and support of our enterprise-level systems, which are critical to our daily operations and customer interactions.
Key Responsibilities:- Develop and implement incident/problem management processes to ensure timely resolution of issues and minimize downtime.
- Drive results by leading and guiding the day-to-day team activities to triage and resolve incidents, enhancements, project requests, and other application requests from customers.
- Guarantee prompt delivery and top-notch quality for customer requests through the implementation and ongoing enhancement of lead time, SLAs, and customer satisfaction scores.
- Provide technical guidance and mentorship to Salesforce/NetSuite developers and administrators, fostering a culture of excellence and innovation.
- Lead the technical design and architecture of Salesforce/NetSuite solutions, ensuring alignment with business objectives, scalability, and best practices.
- Bachelor's degree in business, operations management, computer science, engineering, or a related field.
- Minimum 10 years of experience with at least 5 years in a senior operations management role leading a highly effective operations team in the IT industry.
- ITIL V3 foundation certification and related certifications.
- Experience and certification in Salesforce Cloud and integrations, and NetSuite.
- Familiar with scripting and other automation applications.
- Knowledge and experience of the following applications: Salesforce CPQ, Sales Cloud, Experience Cloud, Revenue Cloud, Marketo, Hubspot, Zuora, Gainsight, Kantata (Kimble), NetSuite, Boomi, Conga, etc.
- Experience using a ticketing system like ServiceNow, ZenDesk, or JIRA Service Desk.
- Strong understanding of, and experience with, IT Service Management best practices including Incident Management, Problem Management, and Change Management.
We offer a competitive salary range of $145,000 - $160,000 per year.
