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Retail Customer Service Representative

2 months ago

Grande Prairie, Canada Purolator Inc Full time
Job Title: Retail Customer Service Representative

We are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at Purolator Inc. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.

Key Responsibilities:
  • Provide excellent customer service to our customers, both in person and over the phone
  • Resolve customer complaints and issues in a timely and professional manner
  • Upsell and cross-sell our products and services to customers
  • Work collaboratively with our sales team to achieve sales targets
  • Maintain a high level of product knowledge and stay up-to-date on company promotions and offers
Requirements:
  • 3-12 months of customer service experience, preferably in a retail environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Basic computer skills and ability to learn our technology systems
  • Ability to lift 70lbs and stand for 3 hour intervals
What We Offer:
  • A competitive hourly rate
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • A comprehensive benefits package

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.