Automotive Service Advisor

3 weeks ago


Kentville, Nova Scotia, Canada Family Tire Limited Full time
Job Summary

We are seeking a highly skilled Automotive Service Advisor to join our team at Family Tire Limited. As a key member of our service department, you will be responsible for providing exceptional customer service, ensuring accurate and efficient vehicle repairs, and maintaining a high level of technical knowledge.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Conduct thorough vehicle inspections, identifying and recommending necessary repairs and maintenance.
  • Communicate effectively with customers, explaining repair options and costs in a clear and concise manner.
  • Maintain accurate and up-to-date records of customer interactions, repairs, and maintenance.
  • Collaborate with the service team to ensure efficient and effective vehicle repairs.
Requirements
  • Secondary (high) school graduation certificate or equivalent experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of computer systems and software, including MS Outlook and MS Windows.
Benefits
  • Dental plan.
  • Health care plan.
  • Vision care benefits.
  • Group insurance benefits.
  • Parking available.


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