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Case Manager, Student Support Specialist

2 months ago

Toronto, Ontario, Canada Seneca Full time
Job Summary:

Seneca College is seeking a highly skilled and compassionate Case Manager to join our team. As a Case Manager, you will play a critical role in providing immediate coordination and case management for students experiencing complex mental health concerns or complex situations that have impacted their mental health from the SWAC program.

Key Responsibilities:
  • Provide case management/complex needs support to students requiring the coordination of multiple services.
  • Conduct brief preliminary risk assessments for students presenting in distress or drop-ins, including assessing suicide risk using established protocols.
  • Develop and implement safety plans, and assess risk in a variety of contexts.
  • Collaborate with community resources, health services providers, and other stakeholders to ensure students receive the necessary support.
  • Provide consultative advice to contacts (SWAC staff and faculty) regarding students in distress, while maintaining professionalism and safeguarding confidentiality of students' personal and health information.
  • Document student interactions, file keeping, and provide statistical information as needed.
Requirements:
  • Bachelor degree in Social Work, Psychology, Community Mental Health, Counselling Psychology.
  • Current member, in good standing, with a Regulated Health Profession.
  • Minimum of 3 years of related experience working with high-risk clients/patients; in community mental health, mental health youth services, and/or developmental services.
  • Minimum three years experience working with clients from equity-deserving populations and students experiencing barriers to accessing mental health care.
  • Excellent communication and human relation skills, with the ability to interact effectively with the College's multicultural/racial backgrounds and diverse abilities within the student and staff population.
Preferred Qualifications:
  • Demonstrated ability to assess and support students at high risk.
  • Experience in dealing with crisis situations, developing safety plans, and assessing risk in a variety of contexts.
  • Familiarity with community resources, including local hospitals and mental health services.
  • Ability to be innovative within a team environment.