Retail Customer Service Representative

4 weeks ago


Edmonton, Alberta, Canada Purolator Inc Full time
About the Role

Purolator Inc is seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and building strong relationships with our customers and partners.

Key Responsibilities
  • Provide exceptional customer service to our customers, responding to their inquiries and resolving issues in a timely and professional manner.
  • Build strong relationships with our customers and partners, ensuring that their needs are met and exceeded.
  • Work collaboratively with our team to achieve sales and service goals, providing support and assistance as needed.
  • Stay up-to-date on product knowledge and company policies, ensuring that you are able to provide accurate and helpful information to our customers.
  • Meet or exceed sales and service targets, contributing to the growth and success of our business.
Requirements
  • 3-12 months of customer service experience, preferably in a retail environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and partners.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously.
  • Basic computer skills and knowledge of technology, including POS systems.
  • Ability to lift 70lbs and stand for 3 hour intervals.
What We Offer

Purolator Inc offers a competitive salary and benefits package, as well as opportunities for career growth and development. We are committed to creating a positive and inclusive work environment, where our employees feel valued and supported.



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