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Client Success Specialist

2 weeks ago

Winnipeg, Manitoba, Canada Njoyn Full time
Job Overview">
Njoyn is a dynamic company focused on delivering exceptional customer experiences through innovative solutions. As a Client Success Specialist, you will play a crucial role in building and maintaining strong relationships with our clients, ensuring their needs are met, and their expectations exceeded.

We are seeking a highly motivated and results-driven individual to join our team. Your primary responsibilities will include:
• Engaging with clients to understand their needs and preferences
• Developing targeted sales strategies to meet customer objectives
• Maintaining regular communication with clients to ensure satisfaction and loyalty
• Collaborating with internal teams to resolve customer inquiries and concerns
• Continuously monitoring and adapting sales approaches to optimize results

Requirements
To be successful in this role, you will need to possess the following qualifications:
• 1-3 years of experience in sales and customer service
• Strong communication and interpersonal skills
• Ability to work independently with minimal supervision
• Proactive and results-driven approach
• Excellent problem-solving and analytical skills
• Ability to adapt to changing priorities and deadlines

Why Join Njoyn?
We offer a comprehensive benefits package, including a competitive salary, uncapped commission incentives, flexible extended health and dental benefits, group life insurance, short-term disability, long-term disability, AD&D, and critical illness insurance. Our employees also enjoy access to online pharmacy services, company vehicle programs, employee referral programs, book clubs, online course databases, Perkopolis discounts, gym membership rates, personal insurance rates, and a generous long-service reward program. Njoyn is proud to be an equal opportunity employer, valuing diversity and inclusivity within our organization.