Overnight Crisis Response Coordinator

6 days ago


City of Cold Lake, Canada Lakeland HR Solutions Full time

**Job Summary:**

Lakeland HR Solutions seeks an experienced Crisis Intervention Specialist for an overnight position that requires a strong understanding of crisis intervention and case management principles.

**Key Responsibilities:

  • Ensure safe and secure environments for clients, maintaining confidentiality at all times.
  • Assess clients' immediate needs and develop personalized plans to meet those needs.
  • Collaborate with colleagues to develop and implement effective client group activities and programming.
  • Provide transportation services to clients as required.
  • Engage with clients through crisis intervention, community information, referrals, and general support.
  • Promote healthy and stable futures for clients through advocacy, education, and resource provision.

**Requirements and Qualifications:

  • Registered Social Worker (Degree) or post-secondary education in a related field is highly desirable.
  • Minimum 2-3 years of experience in crisis intervention, case management, or a related field.
  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Able to maintain confidentiality and handle sensitive information with discretion.
  • Familiarity with local community resources and service providers is an asset.
  • Standard First Aid/CPR, ASIST Certification, and Non-Violent Crisis Intervention Training is considered an asset.


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