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Operations Management Specialist
1 week ago
Job Overview: As a Business Operations Specialist, you will be responsible for maintaining and updating records in Salesforce.com, managing office supplies, handling correspondence, and coordinating schedules to ensure smooth daily operations. You will also organize and maintain business records, contracts, and compliance documentation, conduct market research, competitor analysis, and gather industry insights to support decision-making.
Key Responsibilities:
- C RM Management: Maintain and update records in Salesforce.com, ensuring data accuracy and assisting with reporting and basic troubleshooting.
- Office Administration: Manage office supplies, handle correspondence, and coordinate schedules to ensure smooth daily operations.
- Record Keeping & Documentation: Organize and maintain business records, contracts, and compliance documentation.
- Online Research & Reporting: Conduct market research, competitor analysis, and gather industry insights to support decision-making.
Requirements: To be successful as a Business Operations Specialist, you will need experience with Salesforce.com (or similar CRM software) and ability to navigate and update records. You must have strong organizational skills with excellent attention to detail, ability to multitask, prioritize, and adapt quickly to changing priorities. Excellent problem-solving skills and a proactive mindset are essential. Strong written and verbal communication skills are required, as well as proficiency in Microsoft Office Suite (Word, Excel, Outlook) and/or Google Workspace. Experience with social media platforms and online research is a plus.
What We Offer: Competitive salary and benefits package, opportunity to work in a dynamic and growing company, and a supportive and collaborative work environment.
