Receptionist - Customer Service Representative

2 weeks ago


Edmonton, Alberta, Canada Sign Zone Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at Sign Zone. As a Receptionist, you will be the first point of contact for clients and visitors, providing exceptional customer service and ensuring a positive experience for all.

Key Responsibilities
  • Provide administrative support to the team, including answering phone calls, responding to emails, and handling correspondence.
  • Manage front desk operations, including greeting clients, directing them to the appropriate staff member, and maintaining a clean and organized workspace.
  • Perform clerical duties, such as data entry, filing, and photocopying.
  • Assist with scheduling appointments, managing calendars, and coordinating travel arrangements.
  • Maintain accurate records and reports, including attendance, time-off, and performance metrics.
Requirements
  • High school diploma or equivalent required; post-secondary education in a related field an asset.
  • Minimum 1 year of experience in a customer-facing role, preferably in an administrative or receptionist capacity.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A comprehensive training program to ensure your success in the role.


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