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Head of Operations

1 month ago


Hamilton, Ontario, Canada Hamilton Health Sciences Full time
Job Summary

The Head of Operations, PHRI is responsible for overseeing the clinical research operations of PHRI, a joint institute of McMaster and HHS. This role entails establishing and maintaining a dynamic and flexible organization that is responsive to the evolving requirements of diverse research disciplines while meeting national and international regulatory requirements.

Key Responsibilities
  • Establish and maintain a highly dynamic and flexible organization that is responsive to the evolving requirements of diverse research disciplines
  • Identify and implement innovative organizational approaches that optimize the development and implementation of PHRI's research mission
  • Establish and maintain policies and procedures for the conduct of high-quality, impactful, and ethical research in over 100 countries
  • Facilitate the implementation of all scientific and strategic initiatives
  • Manage a team of researchers and staff to ensure the successful execution of research projects
Requirements
  • MBA with a health or science-related undergraduate degree
  • 15 years of experience in clinical research operations or equivalent
  • 5 years of senior management experience
  • Excellent understanding of business and clinical research operations, and complete understanding of the regulatory requirements for clinical research
  • Flexibility and creativity with decision-making based on principles, intent, and outcomes
  • Excellent interpersonal skills to provide strong leadership to both direct reports and PHRI researchers and staff
  • Excellent understanding of business and clinical research operations to manage a flexible organization
  • Excellent strategic insights to align operations with scientific objectives
  • Highly developed influencing skills to negotiate diplomatically with scientists and physicians
  • Understanding of the regulatory requirements for clinical research, including national and international regulations, cultural differences, and challenges in working internationally
  • Critical-thinking and ability to quickly course correct in a dynamic project-oriented, international environment of uncertainty
  • Flexibility and creativity with decision-making based on principles, intent, and outcomes
  • Understanding of specialized areas of Information Technology, Contract Negotiations, and Financial management
  • Excellent understanding of research and academic cultures
About Hamilton Health Sciences

Hamilton Health Sciences fosters a culture of patient and staff safety, where all employees are guided by our Mission, Vision, Values, and Values-Based Code of Conduct. We are a teaching hospital and all staff and physicians are expected to support students and other learners.

We are an equal opportunity employer and will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested.