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Insurance Enterprise Business Manager
2 months ago
Job Summary
NFP is seeking a highly skilled Insurance Enterprise Business Manager to join our team. As a key member of our Small Market Enterprise business division, you will be responsible for servicing incoming new business requests, developing and maintaining relationships with clients and carrier representatives, and overseeing the renewal process of existing business.
Key Responsibilities
- Work closely with clients to deliver exceptional value by identifying exposures, determining the appropriate solution, and advising the client on the best fit.
- Network within the local community by attending industry events, training, and other relevant activities.
- Provide professional and prompt customer service, including phone and email support, for new and existing client accounts.
- Maintain positive, long-term relationships with clients, insurance carrier representatives, and NFP staff.
- Record all transactions accurately and in compliance with existing policies and procedures.
Requirements
- Alberta General Level 2 is required.
- CAIB, CIP, CRM, or FCIP designations are considered an asset.
- Typically, more than 2 years of industry and product line experience, servicing, broking, or underwriting.
- Extensive experience in the placement of multi-line coverage on SME to Mid-Market accounts.
- Confident, poised, and interactive when client-facing, with excellent communication skills and emotional intelligence.
- Proven technical competency and creativity in developing and delivering innovative property and casualty solutions.
- Strong analytical and problem-solving skills.
- Excellent organizational skills with the ability to adjust to changing workload and priorities.
- Sharp attention to detail with excellent decision-making skills.
- Excellent computer skills, with EPIC fluency considered an asset.
- Proficiency with Microsoft Office suite products, specifically Word, Excel, and Outlook.
About NFP
NFP is a leading insurance brokerage, consulting, and wealth management firm. We enable client success through the expertise of over 1000 employees in Canada and more than 6,000 employees globally. We are committed to giving back to the community and contribute to various organizations, including Children's Cancer Society, GenHERation, Year Up, and many more.
What's In It For You
- Annual bonus plan for all employees.
- Matching RRSP plan of 5% of salary.
- Referral Commission Plan.
- Generous benefits plan, including Health Care Spending Account, starting on the first day of employment.
- Full support for continuing education and internal opportunities to grow as an insurance professional.
- Reimbursement of license fees and professional membership dues.
- A global team of industry leaders focused on employee retention, client growth, industry innovation, and collaboration.
