Labour Relations Manager

4 weeks ago

Toronto, Ontario, Canada Verve Full time
Labour Relations Manager, People

Verve Senior Living is seeking a skilled Labour Relations Manager to join our team. As a key member of our People department, you will be responsible for providing proactive services, problem-solving, advice, and support to our property-level teams on labour relations matters.

Accountability Objective

Under the direction of the Vice-President, People, you will provide expert guidance and support to ensure that our organization maintains a positive and productive work environment. Your ultimate objective will be to support and contribute to the attainment of our organization's objective of being an exemplary employer and provider of unsurpassed quality of care and service.

Key Responsibilities
  • Lead labour relations for assigned Residences, including grievances and collective bargaining.
  • Utilize problem-solving processes such as mediation, where appropriate, and provide representation and input to the rights and interest arbitration processes, as necessary.
  • Negotiate collective agreements for designated residences within industry norms and budget.
  • Provide mentoring and training in labour relations to People Partners, as assigned.
  • Provide training and development in union/management relations to managers and supervisors.
  • Support and guide General Managers at Labour Management meetings, where appropriate.
  • Provide advice and education on the disciplinary process, from coaching and counselling through to the termination of employment.
  • Advises on legal compliance to minimize the risk of legal or third-party action related to requirements under government regulations such as the Occupational Health and Safety, Workers Safety and Insurance, Human Rights, Accessibility, and Employment Standards Acts.
  • Assists in the recruitment for salaried staff, including interviews and preparation of offer letters and contracts of employment, when requested by the Vice-President, People.
  • Provides training and in-services as requested in all areas encompassed by the job responsibilities.
  • Analyzes information relevant to the retirement home industry generally, including wage trends and settlement patterns, showing changes and relating such changes to the company averages and directions.
  • Participates in residence audits, providing reports and recommendations, as assigned.
  • Participates in the Verve Quality Improvement (VQI) Program.
  • Complies with all corporate policies and procedures.
  • Completes all required mandatory training/education.
  • Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills.
  • Performs other related tasks as delegated by the Vice-President, People.

Verve Senior Living is an inclusive, equitable, and accessible workplace. We are dedicated to building a team that reflects the diversity of the residents and communities in which we live and serve. If you require accommodation for any portion of the recruitment and hiring process, please let us know.

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