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Spa Receptionist

2 months ago

Victoria, British Columbia, Canada Samya Spa Full time
Job Title: Spa Receptionist

We are seeking a highly organized and customer-focused Spa Receptionist to join our team at Samya Spa. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and ensuring a seamless experience for our clients.

Key Responsibilities:
  • Provide exceptional customer service to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Manage appointments, scheduling, and client records, ensuring accuracy and attention to detail.
  • Process payments, handle cash and credit transactions, and maintain a secure and organized cash handling system.
  • Operate the front desk, answering phone calls, responding to emails, and providing general administrative support.
  • Collaborate with the spa team to ensure a smooth and efficient operation, including coordinating with therapists, estheticians, and other staff members.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
Requirements:
  • High school diploma or equivalent required; post-secondary education in a related field an asset.
  • Previous experience in a customer-facing role, preferably in a spa or wellness environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse clients and staff.
  • Strong organizational and time management skills, with the ability to multitask and prioritize tasks.
  • Basic computer skills, including proficiency in Microsoft Office and other software applications.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A comprehensive training program to ensure your success in the role.
How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.