Fashion Beauty Expert

1 week ago

Vancouver, British Columbia, Canada Holt Renfrew Full time
About the Role

Holt Renfrew is seeking a highly skilled and motivated Beauty Advisor to join our team. As a Beauty Advisor, you will be responsible for delivering exceptional customer service and driving sales growth in our luxury beauty department.

Key Responsibilities
  • Develop and maintain strong relationships with customers to increase sales, service, and loyalty.
  • Exceed sales and service targets by consistently delivering high-quality service and product knowledge.
  • Build a loyal customer base by acquiring new customers, developing existing clients, and retaining loyal clients.
  • Share expert product knowledge with the sales team and provide recommendations to customers.
  • Maintain solid relationships with buyers, vendors, and selling managers.
  • Identify key marketing opportunities and communicate suggestions to store management.
  • Attend educational sessions to stay up-to-date on product knowledge and industry trends.
  • Perform floor recovery, visual merchandising, and other sales support tasks.
  • Communicate regularly with customers through various channels to provide exceptional service.
  • Resolve customer service issues and partner with selling management to resolve complex issues.
Requirements
  • High school diploma or equivalent.
  • Proven ability to exceed sales targets in a commission-based sales environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with minimal supervision.
  • Flexibility to work a variety of shifts, including nights, weekends, and holidays.
  • Minimum of two years of experience in a commission-based sales environment.
  • Make-up artistry or aesthetics certificate may be required for certain brands.
  • Prior retail sales experience in a luxury environment is preferred.
What We Offer

Holt Renfrew offers a competitive total compensation package, including a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development opportunities.

This role is eligible for commission in addition to base pay, and final compensation will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role.

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