Customer Experience Specialist
5 days ago
At Linen Chest, we're looking for a highly skilled Customer Experience Specialist to join our team. As a key member of our customer service department, you'll play a vital role in shaping how our customers interact with our brand across digital platforms.
Key Responsibilities:- Chatbot Optimization: Ensure our chatbot is engaging, accurate, and always ready to help by updating workflows and expanding functionality.
- Customer Service Platform Management: Manage and optimize our customer service platform (e.g., Dixa, Zendesk) for seamless support.
- Social Media Engagement: Engage with customers on social media platforms by responding to inquiries and comments promptly and professionally.
- Bachelor's Degree: In Marketing, Communications, Business, or a related field (or equivalent experience).
- Experience: 2-4 years in customer service, digital communication, or e-commerce support roles.
- Skills: Strong written communication, familiarity with social media management tools, analytical mindset, and ability to interpret data.
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Customer Experience Specialist
3 days ago
Laval, Quebec, Canada Scotiabank Full timeAbout the RoleWe are seeking a Customer Experience Specialist to join our team. As the face of our branches, you will be responsible for providing exceptional service to our customers.Key Responsibilities:Taking a proactive approach to discovering customer needs and listening to understand their requestsProcessing day-to-day transactionsContributing to...
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Laval, Quebec, Canada Intello Technologies Inc. Full timeJob DescriptionWe are seeking a highly motivated Customer Experience Transformation Specialist to join our team at Intello Technologies Inc. As a key member of our Commercial Business Security (CBS) team, you will play a crucial role in contributing to sales growth by taking the technical lead to design customer solutions and build a technology roadmap with...
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Customer Experience Expert
6 days ago
Laval, Quebec, Canada Nestlé SA Full timeJob Summary:">We are seeking a Coffee Specialist to join our Laval boutique team. As a Coffee Specialist, you will be responsible for representing the Nespresso brand while providing exceptional customer service and driving sales.">Key Responsibilities:">">Represent the Nespresso brand">Provide exceptional customer service">Drive sales and achieve sales...
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Customer Experience Specialist
2 days ago
Laval, Quebec, Canada Laura Canada Full timeJoin us at Laura Canada as a Sales Associate and become part of a dynamic team that's dedicated to excellence!Key ResponsibilitiesIn this role, you'll be responsible for:Providing exceptional customer service and driving sales through personalized interactions and proactive strategies.Maintaining up-to-date knowledge of products, new arrivals, and store...
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Customer Experience Specialist
7 days ago
Laval, Quebec, Canada Michelin Full timeAbout Our TeamWe are a diverse and dynamic team of marketing professionals who are passionate about creating engaging experiences and driving business results. As a Consumer Engagement Manager, you will be part of a team that shares this vision and is committed to delivering exceptional results. We value innovation, collaboration, and employee growth, and we...
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Laval, Quebec, Canada COGIR Immobilier Full timeAbout UsWe are COGIR Immobilier, a leading company in the real estate industry, committed to creating a welcoming community for our residents. Our team's passion and dedication make all the difference. We prioritize building strong relationships with our clients, suppliers, and residents, which has enabled us to achieve remarkable success over 25 years.We...
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Laval, Quebec, Canada Infotronix Full timeAre you passionate about electronics and computers? Do you enjoy working in a dynamic environment?We're looking for an Electronics Specialist to join our team at Infotronix.This is a fantastic opportunity for someone who wants to develop their technical skills and progress within the company.As an Electronics Specialist, you will be responsible for...
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US Customs and Export Specialist
4 weeks ago
Laval, Quebec, Canada Fed Supply Full timeHello I'm Anissa, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of Supply Chain and Logistics experts speak your language and work in your world.Bonjour Je suis Anissa, Conseillère en...
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US Customs and Export Specialist
3 weeks ago
Laval, Quebec, Canada Fed Supply Full timeHello I'm Anissa, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of Supply Chain and Logistics experts speak your language and work in your world.Bonjour Je suis Anissa, Conseillère en...
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US Customs and Export Specialist
2 weeks ago
Laval, Quebec, Canada Fed Supply Full timeHello I'm Anissa, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of Supply Chain and Logistics experts speak your language and work in your world. Bonjour Je suis Anissa, Conseillère en...
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Customer Experience Director
3 days ago
Laval, Quebec, Canada Psycho Bunny Inc. Full timeJob DescriptionWe are looking for a highly motivated Customer Experience Director to join our team. The ideal candidate will have a proven track record of delivering exceptional customer experiences and leading high-performing teams.Key Responsibilities:Create a respectful and inclusive team environment that values diversity and promotes employee...
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Customer Experience Representative
2 days ago
Laval, Quebec, Canada EQ3 Canada Full timeOur MissionAt EQ3 Canada, we strive to create a culture that values innovation, diversity, and teamwork. We believe that by working together, we can achieve great things and deliver exceptional customer experiences.The RoleWe're seeking a highly motivated and collaborative individual to join our Retail Team as a Sales Associate. As an ambassador of our...
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Customer Experience Associate
3 days ago
Laval, Quebec, Canada EQ3 Canada Full timeYour Role in Our StoryWe're EQ3 Canada, a company that's all about creating furniture that's built to last. We're looking for someone to join our Retail Team as a Sales Associate, and we think you might be the perfect fit. As a member of our team, you'll be responsible for delivering exceptional customer experiences, working closely with our warehouse team,...
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Customer Experience Ambassador
3 days ago
Laval, Quebec, Canada Laura Canada Full timeJoin Our TeamWe are seeking a highly motivated and fashion-forward individual to join our team as a Sales Associate. If you possess a passion for women's fashion and exceptional customer service skills, we encourage you to apply.ResponsibilitiesYou will be responsible for:Building a personalized wardrobe for customersContributing to achieving store sales...
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Customer Experience Lead
2 days ago
Laval, Quebec, Canada Bikini Village Inc. Full timeLeadership Opportunity\We're looking for a talented leader to join our team as a Customer Experience Lead. As a key member of our management team, you will be responsible for creating a positive work environment that fosters excellence and pride in being part of our team.\Your Key Objectives\\Mobilize your team, inspiring them to strive for excellence and...
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Leasing and Customer Experience Manager
4 days ago
Laval, Quebec, Canada COGIR Immobilier Full timeWe are seeking a highly skilled Customer Service and Leasing Coordinator to join our team at COGIR Immobilier.About the Role:This full-time, permanent position involves working closely with our passionate team to deliver exceptional resident experiences.Key Responsibilities:Perform housing inspections upon tenant departureMaintain accurate records of rent...
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High Touch Customer Experience Manager
4 days ago
Laval, Quebec, Canada RB Global Inc. Full timeAbout Us:RB Global Inc. is committed to delivering exceptional customer experiences through our team of highly trained and motivated customer service representatives.Job Description:The High Touch Customer Experience Manager will lead our team of customer service representatives, providing expert level guidance and support to ensure seamless interactions...
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Expert Customer Experience Representative
3 days ago
Laval, Quebec, Canada RB Global Inc. Full timeBecome a Part of Our Team at RB Global Inc.We are a growing company with a passion for excellence and a commitment to customer satisfaction. As a Senior Support Team Member, you will play a critical role in delivering exceptional results and driving business growth.Responsibilities:Provide expert-level support to customers, resolving complex issues and...
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Technical Attachment Specialist
4 days ago
Laval, Quebec, Canada Epiroc Group Full timeAbout the Position:We are looking for a highly skilled Technical Attachment Specialist to join our team.In this role, you will be responsible for providing technical support to customers, troubleshooting issues, and delivering exceptional service and support.You will work closely with management and technical teams to resolve issues, improve customer...
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Bilingual EC Implementation Specialist
1 day ago
Laval, Quebec, Canada Rizing Full timeBilingual EC Implementation Specialist Job SummaryRizing seeks a highly skilled Bilingual EC Implementation Specialist to join our team. As a Bilingual EC Implementation Specialist, you will play a crucial role in leading and guiding the product implementation team to deliver successful implementation of SuccessFactors Employee Central products and...