Machine Technician

4 weeks ago


Mississauga, Ontario, Canada Canadian Bank Note Full time
Job Title: Machine Technician

At Canadian Bank Note, we are seeking a skilled Machine Technician to join our ID Systems group. As a Machine Technician, you will play a critical role in maintaining and repairing our customers' border management systems, including hardware and software installations and creating documentation.

Key Responsibilities:
  • Monitor customers' operations and perform basic hardware repair and maintenance of workstations, high-speed and desktop automated printers, laminators, power supplies, UPS batteries, etc.
  • Triage customer issues and perform 1st-level support for hardware, software, and basic networking problems.
  • Travel to customer sites to perform preventive maintenance and repairs, and liaise directly with customers.
  • Develop and maintain expertise in the entire solution and high-speed printers, enabling you to travel independently to customer sites to troubleshoot, plan, and perform hardware and software installations, and create documentation.
Requirements:
  • Formal education in electrical or mechanical engineering.
  • 2-3 years of experience providing client-facing technical support.
  • Ability to obtain and maintain Government of Canada Secret (Level II) clearance.
  • Valid passport.
  • Ability to travel to customer sites.
About Us:

CBN designs and develops industry-leading solutions for border security, civil identity, driver identification, vehicle information, currency and excise control, and lottery and charitable gaming. We are committed to fostering a diverse and inclusive work environment where every employee is treated with dignity and respect.


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