Technical Service Analyst

1 month ago

Montreal, Quebec, Canada CAMP Full time
Job Summary

CAMP Systems is seeking a highly skilled Technical Service Analyst to join our team. As a Technical Service Analyst, you will be responsible for managing airframe, engine, APU, and propeller templates, ensuring that template data is in line with OEM manufacturer data. You will develop, maintain, and manage the revision process to uphold the accuracy of templates and customer programs.

Key Responsibilities
  • Manage key initiatives to achieve business unit vision and cohesion
  • Regularly evaluate the efficiency of business processes against business objectives and develop reliable and efficient solutions to fulfill complex customer and business requirements
  • Conduct data analysis and collaborate in the development of business systems and processes in support of core business functions
  • Develop new CAMP templates, assemble all pertinent aircraft documents and publications, and associate with OEM maintenance tasks
  • Audit Technical Publications work product and identify quality escapes
  • Review and audit work performed by CAMP DSS in support of the Technical Publications Group
  • Recommend changes in CAMP policies/standards based on knowledge of OEM practices and other factors
  • Manage clerical work being conducted by CAMP DSS resources to ensure accuracy and quality
  • Ensure all assigned aircraft, engine(s), and appliance manufacturer publication revisions are implemented accurately and completely into CAMP maintenance programs per aircraft model revision standards
  • Download, research, review applicability of, and incorporate Airworthiness Directives and Service Bulletins, etc., for CAMP templates and aircraft
  • Perform quality review of previously implemented revisions for accuracy and completeness
  • Implement global updates/template changes based on manufacturer publication revisions, as necessary
Requirements
  • Bachelor Degree in Business Administration, Engineering, or Information Technology
  • 5+ years of analytical experience, with exposure to the aviation industry required
  • Strong organization and documentation skills
  • Ability to prioritize multiple tasks and function in a fast-paced environment
  • Ability to extract and analyze database information; SQL skills to work with large volumes of data is preferred but not mandatory
  • Strong communication and interpersonal skills to work with a global team
  • Superior attention to detail, critical thinking, and initiative are a must
  • Strong computer skills (i.e., MS Word, Excel, Adobe, Access)
  • Airframe and Power plant license a plus
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work is performed primarily in an office setting. The noise level in the work environment is moderate.

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