Senior Product Manager

2 months ago

Toronto, Ontario, Canada Live Nation Full time
About the Role

We are seeking a highly skilled Senior Product Manager to join our team at Ticketmaster, a proud division of Live Nation Entertainment. As a Senior Product Manager, you will be responsible for leading the development of our festival product, working closely with our global festival experts to understand the needs of our customers and drive innovation in the ticketing industry.

Key Responsibilities
  • Gain a deep understanding of festival persona needs and translate this expertise into product requirements.
  • Build strong relationships with festival experts across the global business to ensure seamless communication and collaboration.
  • Develop and prioritize product roadmaps, ensuring alignment with business objectives and customer needs.
  • Drive solution development strategy based on competition, market dynamics, and emerging technologies.
  • Ensure key software performance metrics are defined and achieved, including response times, quality, utilization, and customer satisfaction measures.
  • Complete post-mortems to identify critical success factors of product usage and use data to strengthen and improve product strategies.
Requirements
  • 7+ years of product management experience, with exposure to front-end user experiences and backend processes.
  • Previous experience in ticketing field preferred, along with a keen understanding of trends in e-commerce, technology, and Ticketmaster's product.
  • Demonstrate successful delivery of multiple product cycles in an agile environment.
  • Entrepreneurial mindset and excellent, executive-level communication skills.
  • Capable of managing multiple projects simultaneously.
  • Bachelor's degree or equivalent experience, MBA a plus.
What We Offer

We are passionate about our people and committed to diversity and inclusion. If you're passionate about the magic of live entertainment and want to work at a company dedicated to helping millions of fans experience it, we want you on our team.

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