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Bar Operations Manager
2 months ago
We are seeking a skilled Bar Manager to join our team at HI Port Hawkesbury. As a key member of our hospitality team, you will be responsible for overseeing the day-to-day operations of our bar, ensuring exceptional customer service, and maintaining a safe and welcoming environment for our guests.
Key Responsibilities- Determine the types of services to be offered and implement operational procedures to ensure seamless execution.
- Enforce provincial and territorial liquor legislation and regulations, maintaining a high level of compliance and integrity.
- Organize and maintain inventory, ensuring that our bar is always well-stocked and ready to meet the needs of our guests.
- Negotiate arrangements with suppliers for food and other supplies, securing the best possible deals for our business.
- Negotiate with clients for catering or use of facilities, providing exceptional service and building strong relationships.
- Participate in marketing plans and implementation, helping to drive sales and revenue growth.
- Lead and instruct individuals, providing guidance and support to ensure that our team is working together effectively.
- Address customers' complaints or concerns, resolving issues promptly and professionally.
- Provide exceptional customer service, ensuring that every guest feels welcome and valued.
- Manage events, coordinating logistics and ensuring that every detail is taken care of.
- Plan, organize, direct, control, and evaluate daily operations, maintaining a high level of efficiency and productivity.
- Work under pressure, maintaining a calm and composed demeanor even in fast-paced environments.
- Attention to detail, ensuring that every aspect of our bar operations is executed with precision and accuracy.
- Combination of sitting, standing, and walking, requiring a high level of physical stamina and mobility.
- Standing for extended periods, requiring the ability to remain on your feet for long periods of time.
- Accurate, with a strong attention to detail and a commitment to precision and accuracy.
- Client-focused, with a passion for delivering exceptional customer service and building strong relationships.
- Dependable, with a strong work ethic and a commitment to meeting deadlines and delivering results.
- Efficient interpersonal skills, with the ability to communicate effectively and build strong relationships with colleagues and clients.
- Excellent oral communication, with the ability to articulate ideas and thoughts clearly and effectively.
- Flexible, with a willingness to adapt to changing circumstances and priorities.
- Organized, with a strong ability to plan, organize, and execute tasks and projects.
- Team player, with a strong commitment to collaboration and teamwork.