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Restaurant Operations Manager

1 month ago


Stoney Creek, Ontario, Canada TIM HORTONS #1642035 Full time
Job Title: Restaurant Operations Manager

At TIM HORTONS #164/2035, we are seeking a highly skilled Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of quality and cleanliness.

Key Responsibilities:
  • Determine the type of services to be offered and implement operational procedures
  • Conduct performance reviews to ensure team members are meeting expectations
  • Ensure health and safety regulations are followed at all times
  • Address customer complaints or concerns in a professional and timely manner
  • Plan, organize, direct, control, and evaluate daily operations to ensure maximum efficiency and productivity
Supervision:

You will be responsible for supervising a team of 5-10 people, providing guidance and support to ensure they have the tools and resources needed to succeed.

Additional Information:

This is a fast-paced environment that requires strong organizational and communication skills. You must be able to work under pressure and meet tight deadlines while maintaining attention to detail.

Personal Suitability:

We are looking for someone who is accurate, dependable, and has excellent written communication skills. You must be able to multitask and prioritize tasks effectively.

Benefits:

We offer a comprehensive benefits package, including health benefits, dental plan, disability benefits, vision care benefits, and a bonus structure.