Retail Store Leadership Opportunity

2 weeks ago


Laval, Quebec, Canada Rogers Communications Full time

Established in 1960, Rogers Communications is a leading Canadian telecommunications company that has been at the forefront of innovation for over six decades. Our team of dedicated professionals is committed to delivering exceptional customer experiences and driving business growth.

We are seeking a highly motivated and results-driven Assistant Store Manager to join our retail team in Laval, QC. This is a full-time position that offers a competitive salary package, including a base salary of $70,000 per year, plus a lucrative management bonus program. In addition, you will receive one of the best flex health benefits, RRSP, TFSA, and Pension plans in Canada.

Key Responsibilities:

  • To work with accountable leaders to drive positive, solution-based customer interactions and experiences
  • Encourage and coach your team to create best-in-class customer experiences and meet business goals
  • Receive ongoing training and development to ensure you have all the necessary skills to support the team
  • Support store operations with a creative spirit that can adapt to an ever-changing environment
  • Promote Rogers & Fido brands, including Rogers Mastercard
  • Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
  • Participate in community events and outreach efforts to support local small businesses

What We're Looking For:

  • A passion for influencing and inspiring teams
  • An ability to deliver on business plans to meet regional and store targets
  • Leadership qualities that foster collaboration within the team
  • A progressive thinker with a desire to think outside the box
  • Ability to work a flexible schedule (ability to work 40 hours/week)
  • You are excited and inspired by technology
  • You meet the minimum age of majority (varies by province)
  • English is an asset

Benefits:

  • Competitive compensation, with a lucrative management bonus program
  • One of the best flex health benefits, RRSP, TFSA, and Pension plans in Canada
  • Mental Health and support benefits - 100% coverage
  • Employee and Family Assistance Program benefit
  • Employee discounts that can offer up to 50% off our Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
  • Advance your career growth and development opportunities
  • Overtime pay eligibility


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