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Supply Chain Analyst

1 month ago

Drummondville, Quebec, Canada Longo's Full time
Job Title: Supply Chain and Master Data Analyst
Company: Longo's

This role is a key part of our Supply Chain and Master Data team, responsible for ensuring the smooth operation of our inventory management and vendor relationships.

Job Overview

This role takes ownership and responsibility for the end-to-end process of material and vendor set up, costing, promotion management, forecasting and replenishment.

Key Responsibilities:
  • Set up and maintain vendor and product master data, ensuring accuracy and quality.
  • Manage cost and price changes, and investigate any discrepancies or errors.
  • Forecast and replenish inventory for warehouse, cross dock, and flow items, ensuring optimal stock levels and minimizing waste.
  • Coordinate with vendors to ensure timely receipt of orders and resolve any issues that may arise.
  • Monitor and report on key performance indicators (KPIs) to ensure the team is meeting its goals and objectives.
  • Provide excellent customer service to internal stakeholders, including category managers and store teams.
Accountabilities:
  • Data Entry:
    • Set up and maintain data pertaining to vendors, new products, existing products, cost and price changes, promotional activity.
  • Investigation:
    • Review data entry requests for accuracy and reasonability.
    • Investigate errors to identify the root cause of the issue.
    • Investigate any invoice discrepancies and attach proper documentation with authorization to pay per agreed pricing.
    • Review non-scanning issues and retail pricing discrepancies reported by the stores daily.
  • Error Resolution:
    • Communicate with category managers and suppliers to seek resolution.
    • Identify source of error and follow-up with appropriate stakeholder with recommendations.
  • Forecasting and Replenishment:
    • Maintain committed in-stock inventory levels and optimal inventory on warehouse stocked items.
    • Revises system forecast to factor in any abnormalities.
    • Reviews chain-wide inventory and initiates transfers of goods as needed.
  • Supplier Performance:
    • Investigate vendor service level issues and pricing issues.
  • Cost Optimization:
    • Actively manages the utilization of deals and forward buys to ensure maximum overall benefit.
  • Management of Product Aging:
    • Negotiates special deals with vendors to deplete excess stock.
  • Reporting:
    • Maintain a central log of issues to provide all stakeholders and management with visibility to recurring issues and sources of issues.
    • Report on KPIs.
  • Customer Service:
    • Execute and respond to stores and other support center departments, vendor requests and management requests in a timely manner.
    • Support Supply Chain team with additional projects and tasks, as assigned.
Knowledge, Skills & Competencies:
  • Post-secondary certificate or diploma required, preferably in a Business Administration Field of Study.
  • Strong knowledge of grocery retail business in terms of seasonality, consumer behavior and product mix.
  • Prior experience in problem analysis and resolution.
  • 5 years' experience in retail environment required.
  • 3 years' experience in forecasting and replenishment.
  • 2 years' experience with an ERP.
  • Strong working knowledge of Excel, and Word is required.
  • Working knowledge in Access is highly preferred.
  • Strong customer-service orientation.
  • Strong oral and written business communication skills.
  • Ability to work with minimal supervision and capable of meeting deadlines.
  • Excellent analytical and problem-solving skills.
  • Ability to manage multiple projects and changing priorities with regular deadlines.
  • High attention to detail while processing large amounts of data.
Working Conditions:
  • Ability to work with minimal supervision and capable of meeting deadlines.
  • Excellent analytical and problem-solving skills.
  • Ability to manage multiple projects and changing priorities with regular deadlines.
  • High attention to detail while processing large amounts of data.

Longo's is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.