Business Coordinator
3 weeks ago
The Opportunity:
IG Wealth Management is seeking a skilled Coordinator to support the External Transfer In group. This role provides administrative and servicing support for multiple lines of business, including Mortgages, Insurance, and IGFS.
Key Responsibilities:
- Provide high-quality service to external and internal customers by performing account management and servicing activities for client accounts in both English and French.
- Create effortless experiences for our clients by providing support to internal departments and external clients for all client requests received.
- Identify opportunities for change and optimization in a collaborative manner by working with internal business partners to continuously improve business processes.
Requirements:
- Financial industry experience: 1-2 years of experience in the financial industry, with a passion for creating and delivering outstanding customer experiences.
- Relationship management: Ability to establish and maintain strong working relationships with teams, peers, and business partners across the company.
- Results-oriented mindset: Detail-oriented with strong decision-making and problem-solving skills.
- Strategic thinker: Ability to problem solve and make decisions considering regulatory environments.
- Communication: Bilingual in English and French, with strong written and oral communication skills.
- Planning and Organization: Ability to work in a fast-paced and deadline-driven environment, with strong organizational and time-management skills.
- Education: Post-secondary education in Business Administration and/or related field.
Availability: Candidates must be available to work a shift between 7:00 AM – 8:00 PM CST Monday to Friday, with occasional overtime work during the weekday and weekends.
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