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Food Service Supervisor

2 months ago

Redcliff, Canada Wendy's Redcliff Full time
About the Role

We are seeking a highly skilled Food Service Supervisor to join our team at Wendy's Redcliff. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
    • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
  • Operations Management
    • Establish methods to meet work schedules, ensuring that our food service establishment runs smoothly and efficiently.
    • Estimate ingredient and supplies required for meal preparation, minimizing waste and optimizing inventory.
    • Prepare budget and cost estimates, ensuring that our financial resources are utilized effectively.
  • Customer Service
    • Ensure that food and service meet quality control standards, exceeding customer expectations and promoting a positive brand image.
    • Address customers' complaints or concerns, resolving issues promptly and professionally.
  • Administrative Tasks
    • Maintain records of stock, repairs, sales, and wastage, providing valuable insights for business improvement.
    • Prepare and submit reports, ensuring that our management team is informed and up-to-date.
Requirements
  • 1-2 years of experience in a food service establishment, preferably in a supervisory role.
  • Strong leadership and communication skills, with the ability to motivate and train staff.
  • Excellent problem-solving and analytical skills, with the ability to make informed decisions.
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction and quality control.
What We Offer
  • A competitive salary and benefits package, including dental plan, disability benefits, and health care plan.
  • A permanent work arrangement, with 32-40 hours of work per week.
  • The opportunity to work with a recognized employer, promoting a positive work-life balance and career growth.