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Customer Service Expert

2 weeks ago

Toronto, Ontario, Canada American Income Life AO - Abimbola Balogun Full time

About AO Global Life:

AO Global Life is a leading provider of life insurance solutions dedicated to helping individuals achieve financial security and peace of mind. Our comprehensive services and support set us apart from the rest, making us a top-tier choice for clients.

Position Overview:

We are seeking passionate and motivated Customer Service Representatives to join our dynamic team in a fully remote position. This role offers the opportunity to work from the comfort of your home while making a positive impact in the lives of our clients.

Key Responsibilities:

  • Provide exceptional customer service through phone, email, and chat
  • Answer inquiries regarding life insurance products, claims, and policies
  • Assist customers with policy adjustments and updates
  • Ensure client satisfaction by offering tailored solutions
  • Work closely with sales and support teams for comprehensive service
  • Maintain accurate records of customer interactions and transactions

Qualifications:

  • Previous customer service experience is a plus but not required
  • Strong communication skills, both written and verbal
  • A positive attitude and a passion for helping others
  • Ability to multitask and handle multiple customer interactions
  • Basic computer skills and a reliable internet connection
  • High school diploma or equivalent required; college degree preferred

Benefits:

  • Flexible Schedule: Enjoy working from home with a flexible schedule
  • Training and Support: Receive ongoing training to grow in your role and develop your career
  • Competitive Pay: Attractive compensation package with opportunities for bonuses and commissions
  • Team-Oriented Environment: Be part of a supportive and collaborative team that values your contributions
  • Career Growth: Opportunities for advancement within the company