Assistant Store Leader

4 weeks ago


Cambridge, Ontario, Canada Lids Full time
Job Title: Assistant Store Leader

Lids Sports Group is a leading licensed sports retailer in North America, offering a wide range of fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Our retail stores provide officially licensed headwear and apparel from collegiate and professional sports teams, as well as top brands like Nike, New Era, Adidas, and Mitchell & Ness.

Job Summary:

We are seeking an experienced Assistant Store Leader to join our team. As a key member of our store leadership team, you will be responsible for driving sales growth, delivering exceptional customer service, and maintaining a positive store environment.

Key Responsibilities:
  • Customer Service: Provide exceptional customer service by offering product expertise, resolving customer complaints, and ensuring a positive shopping experience.
  • Sales and Inventory Management: Manage store inventory, including receiving, transferring, and conducting product counts. Meet sales targets and minimize loss.
  • Team Management: Lead and develop a high-performing team by providing coaching, training, and feedback. Foster a positive and inclusive store environment.
  • Store Operations: Ensure the store is well-maintained, including visual merchandising, store cleanliness, and maintenance of store technology and equipment.
  • Recruitment and Training: Assist in recruiting and training store personnel on proper store operations and procedures.
Requirements:
  • Experience: 2+ years of retail management experience, preferably in a sports or fashion-related industry.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and proficiency in retail software and technology.
  • Education: High school diploma or equivalent required; associate's or bachelor's degree preferred.
What We Offer:
  • Competitive Salary: Up to 45% above local minimum wage based on experience.
  • Benefits: Full-time employees are eligible for a range of benefits, including paid time off, health, vision, dental, and 401(k).
  • Employee Discount: 40% employee discount on Lids products.


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