Sales and Customer Expert
5 days ago
Are you a motivated and skilled individual looking for a new challenge?
Fairstone Bank is seeking a Sales and Customer Expert to join our team in Montreal.
As a Sales and Customer Expert, you will be responsible for ensuring our clients are getting the best value from their services.
Key Responsibilities:
- Strive to understand customer's situation and recognize the customer's needs
- Maintain a high level of competitive and product knowledge
- Provide quality service that will exceed customer expectations
- Maintain a high level of confidentiality
- Accurately document customer interactions within the appropriate systems
- Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
Job Requirements:
- Bilingual, must be able to communicate and write in both French and English.
- Self-motivated in an independent work environment
- Solid computer skills and an aptitude for learning new software
- An understanding of credit cards is an asset
- More importantly: Maintain a positive supportive attitude and help to maintain a gratifying work atmosphere with strong sense of ethics
We offer a competitive working environment and a range of benefits, including:
- Hybrid work model: 3 days a week in our Montreal office
- Professional Development: Paid training, free eLearning courses to give you an opportunity to build your customer service, sales, leadership skills and more.
- Education Support up to 3,000$
- Comprehensive benefit package: Dental and medical benefits adjustable to your needs (with access to virtual healthcare)
- Shift Premiums and Pension Program
Why join Fairstone Bank?
At Fairstone Bank, we are committed to creating a healthy work/life balance for our employees and offer many competitive working conditions and benefits.
This includes our Hybrid Office Strategy that allows for flexibility to work in-office and remotely.
Contact us to learn more about this exciting opportunity.
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