Global Procurement Strategist
1 week ago
Accelerate Customer Success with Amazon Business Solutions
As a key member of our Amazon Business Professional Services team, you will play a critical role in guiding our customers' journey towards success with Amazon Business. With a focus on innovative purchasing and procurement solutions, our team is dedicated to helping businesses and organizations reimagine buying on Amazon Business.
Key Responsibilities:
- Engage with large and complex customers, including Fortune 500 companies, to understand their source-to-pay processes and systems.
- Gain a deep understanding of our customers' needs and develop solutions to help them adopt complex business features on Amazon Business.
- Identify potential risks and gaps, and propose workarounds to ensure successful customer engagements.
- Collaborate closely with the sales team to provide status updates and insights learned during discovery with the customer.
- Relay market needs and requirements back to internal Amazon teams, including Product Management, Technical, and Category Management teams.
About the Role:
The Solution Consulting team sits within the Amazon Business Professional Services (ProServe) organization, with a mission to accelerate our customers' success, adoption, and spend. We achieve this by guiding their journey with tools and services while building their confidence with insights and trusted resources.
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