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Unit Claims Manager MIG, Accident Benefits Leader
1 month ago
We're seeking a seasoned professional to lead our Accident Benefits Claims operation as a Unit Claims Manager MIG. This 18-month secondment is an excellent opportunity for someone looking to progress their leadership career within Accident Benefits.
Key Responsibilities- Develop and implement business plans to achieve key business goals, ensuring effective management of operations.
- Provide leadership, motivation, and performance feedback to staff, with a focus on hiring and developing employees.
- Coach team members on technical and professional skills, building robust development plans to enhance their capabilities.
- Drive management and organizational initiatives to support company strategies, including changes to organizational structure and process/technology improvements.
- Offer consultative and advisory services on claims matters, such as liability determination, policy interpretation, and settlement negotiation.
- Liaise with other claims experts on technical and administrative issues.
- Maintain a productive business relationship with vendors, service providers, legal firms, and internal client groups.
- Minimum 5 years' experience in claims handling or prior management experience.
- Proven leadership skills and experience in performance management and staff development.
- Experience leading change initiatives with impacts to large groups.
- Excellent communication and interpersonal skills with all levels of staff.
- Excellent customer service skills.
- Knowledge of provincial legislation governing auto insurance.
- University degree or any combination of training and experience deemed relevant for the role.
- Bilingual English and French is considered an asset.
- Completed or working toward a Chartered Insurance Professional (CIP) designation.
- A financial rewards program that recognizes your success.
- An industry-leading Employee Share Purchase Plan, with a 50% match on net shares purchased.
- An extensive flex pension and benefits package, with access to virtual healthcare.
- Flexible work arrangements.
- Possibility to purchase up to 5 extra days off per year.
- An annual wellness account that promotes an active and healthy lifestyle.
- Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
- A dynamic workplace learning ecosystem, complete with learning journeys, interactive online content, and inspiring programs.
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
- Inspiring leaders and colleagues who will lift you up and help you grow.
- A Community Impact program, because what you care about is a part of what makes you different.
