Bookstore Cashier On-Call Position

1 month ago


New Westminster, British Columbia, Canada Douglas College Full time

The Bookstore Cashier Role

The Bookstore Cashier performs a variety of tasks, including receiving payments, processing transactions, and providing exceptional customer service. Key responsibilities include:

  • Receiving and processing sales, refunds, and sponsorships
  • Counting and documenting payment and sponsorship documents
  • Filling purchase orders and distance education orders
  • Determining whether merchandise can be accepted for return and issuing refunds or exchanges
  • Filing related materials, such as invoices

Merchandising and Inventory Management

The Bookstore Cashier is responsible for merchandising and protecting inventory, including:

  • Assisting customers in locating and selecting items
  • Labeling, stocking, and organizing inventory
  • Unpacking and restocking merchandise and textbooks in a timely manner
  • Maintaining a general awareness of surroundings for security purposes

Additional Responsibilities

The Bookstore Cashier may also be responsible for:

  • Picking and processing online web orders with accuracy and precision
  • Responding to in-person and telephone inquiries, answering questions where able and referring as appropriate
  • Sorting and distributing bookstore mail

Requirements

To be successful in this role, you will need:

  • A good working knowledge of the English language (written and verbal)
  • A minimum of one year's experience in a college bookstore or comparable computerized retail environment
  • Proven ability to communicate courteously and effectively in person, in writing, and over the telephone with students, faculty, administrators, staff, and the public
  • Demonstrated ability to operate a multiple category register and accurately input charges into a pinpad
  • General working knowledge of bookkeeping and accounting practices and procedures
  • Proven ability to work with a minimum of direct supervision and under pressure, establish priorities, and meet deadlines
  • Open and flexible availability during the busy semester rush period


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