Bookstore Cashier On-Call Position
1 month ago
The Bookstore Cashier Role
The Bookstore Cashier performs a variety of tasks, including receiving payments, processing transactions, and providing exceptional customer service. Key responsibilities include:
- Receiving and processing sales, refunds, and sponsorships
- Counting and documenting payment and sponsorship documents
- Filling purchase orders and distance education orders
- Determining whether merchandise can be accepted for return and issuing refunds or exchanges
- Filing related materials, such as invoices
Merchandising and Inventory Management
The Bookstore Cashier is responsible for merchandising and protecting inventory, including:
- Assisting customers in locating and selecting items
- Labeling, stocking, and organizing inventory
- Unpacking and restocking merchandise and textbooks in a timely manner
- Maintaining a general awareness of surroundings for security purposes
Additional Responsibilities
The Bookstore Cashier may also be responsible for:
- Picking and processing online web orders with accuracy and precision
- Responding to in-person and telephone inquiries, answering questions where able and referring as appropriate
- Sorting and distributing bookstore mail
Requirements
To be successful in this role, you will need:
- A good working knowledge of the English language (written and verbal)
- A minimum of one year's experience in a college bookstore or comparable computerized retail environment
- Proven ability to communicate courteously and effectively in person, in writing, and over the telephone with students, faculty, administrators, staff, and the public
- Demonstrated ability to operate a multiple category register and accurately input charges into a pinpad
- General working knowledge of bookkeeping and accounting practices and procedures
- Proven ability to work with a minimum of direct supervision and under pressure, establish priorities, and meet deadlines
- Open and flexible availability during the busy semester rush period
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