Network Coordinator

About Alamos Gold Inc.

Alamos Gold is a leading gold producer with a strong track record of delivering value to stakeholders through solid financial performance, low-cost production growth, and a commitment to social responsibility and environmental stewardship. Our operations are focused on creating a sustainable future for our employees, customers, and the communities we serve.

About Island Gold Mine

Island Gold Mine is one of Canada's highest-grade and lowest-cost gold mines, with a strong focus on exploration, production, and innovation. Our team is dedicated to delivering exceptional results and driving growth through ongoing exploration success and strategic investments.

Job Summary

We are seeking a highly skilled and experienced Network Coordinator to join our team at the Magino Mine. As a key member of our IT department, you will be responsible for providing day-to-day user support, maintaining computer equipment, troubleshooting and performing adjustments and minor repairs, handling network connectivity, managing information security, and implementing overall IT services and special projects.

Key Responsibilities

• Provide direct support to users across the site by conducting workstation setup, performing IT maintenance tasks, and ensuring employee connectivity to networks, including printers and scanners used by multiple users.
• Handle minor repairs as required.
• Maintain IT, networking, and telecommunications documentation and records.
• Diagnose connectivity or data access problems and answer questions about hardware and software.
• Manage information security, set up antivirus programs on workstations, develop policies for email security, and perform periodic data audits and backups to prevent information loss and unauthorized access.
• Troubleshoot systems and hardware.
• Work with third-party providers on ongoing projects.
• Review IT requests (software and hardware), complete Purchase Requisitions, and order and receive required equipment.
• Control equipment distribution and inventory replenishment.
• Provide support for radio communications across the site.

Requirements

• Education: Degree or diploma in Information Technology, Computer Science, or related fields.
• Minimum 7 years' experience in IT user support, telecommunications, and networking, preferably in mining, manufacturing, or heavy industry.
• Experience supporting IT user bases of 200 (minimum preferred) including setting up workstations, troubleshooting hardware and software issues, and answering user questions.
• Experience providing network support, including connectivity, working with third-party providers, and business software implementation.
• Sound knowledge of information security best practices and experience developing related policies and procedures.
• Experience coordinating IT projects, creating, and managing IT scopes of work with business units and procurement.
• Experience with radio communication at remote sites is an asset.
• Excellent written and verbal communication and interpersonal skills with all levels of the operation.
• Demonstrated problem-solving ability.
• Excellent time management skills with a strong ability to multitask.
• Can work autonomously on specific tasks to meet deadlines.
• Ability to handle special projects concurrently and make sound project decisions.
• Comfortable working in a changing and dynamic environment.
• Possess a valid driver's license.

Working Conditions

• The role is located at the Magino Mine, which is approximately 88 kilometers northeast of Wawa, Ontario, Canada.
• The ideal candidate for the role will work a rotation of 7 days on and 7 days off (12-hour days).
• Although you will be assigned a work schedule, this is not a guaranteed schedule of hours and your work hours may vary with the needs of the company.
• Magino promotes a drug and alcohol-free workplace and has adopted a zero-tolerance policy with respect to alcohol or unauthorized drugs on site.