IT Support Specialist

2 weeks ago


Tiverton, Ontario, Canada Kinectrics Full time

At Kinectrics, we're committed to delivering exceptional service to our customers. As an IT Support Specialist, you'll play a critical role in ensuring the smooth operation of our computer systems.

The Opportunity

Position: IT Support Specialist

Employment Type: Permanent

Employment Level: Entry

Department: Information Technology

Reports to: Helpdesk Supervisor and Director IT

Hours per week: 40

Key Responsibilities

  • Provide technical support to end-users, troubleshooting and resolving hardware and software issues
  • Install, test, and maintain software and hardware products
  • Perform routine IT support and administrative duties
  • Respond to customer inquiries and maintain good customer relations
  • Ensure customer satisfaction by following good quality and safety practices

Requirements

  • Completion of High School plus additional specialized courses related to Computer Science and/or Computer Technology
  • 1-3 years related experience or equivalent advanced education in related areas
  • Previous experience in installing, testing, troubleshooting, and maintaining software products and hardware products
  • Previous experience as helpdesk support specialist and practical knowledge of helpdesk operations

What We Offer

At Kinectrics, we offer a competitive total compensation package, a dynamic and rewarding work culture, and opportunities for growth and development.

How to Apply

Interested candidates should submit their application, including a cover letter and resume, to [insert contact information].


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