IT Support Specialist
2 weeks ago
At Kinectrics, we're committed to delivering exceptional service to our customers. As an IT Support Specialist, you'll play a critical role in ensuring the smooth operation of our computer systems.
The Opportunity
Position: IT Support Specialist
Employment Type: Permanent
Employment Level: Entry
Department: Information Technology
Reports to: Helpdesk Supervisor and Director IT
Hours per week: 40
Key Responsibilities
- Provide technical support to end-users, troubleshooting and resolving hardware and software issues
- Install, test, and maintain software and hardware products
- Perform routine IT support and administrative duties
- Respond to customer inquiries and maintain good customer relations
- Ensure customer satisfaction by following good quality and safety practices
Requirements
- Completion of High School plus additional specialized courses related to Computer Science and/or Computer Technology
- 1-3 years related experience or equivalent advanced education in related areas
- Previous experience in installing, testing, troubleshooting, and maintaining software products and hardware products
- Previous experience as helpdesk support specialist and practical knowledge of helpdesk operations
What We Offer
At Kinectrics, we offer a competitive total compensation package, a dynamic and rewarding work culture, and opportunities for growth and development.
How to Apply
Interested candidates should submit their application, including a cover letter and resume, to [insert contact information].
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