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Guest Experience Ambassador

2 months ago


Surrey, British Columbia, Canada McDonald's Full time
{"title": "Customer Experience Specialist", "content": "About the Role

We are seeking a Customer Experience Specialist to join our team at McDonald's. As a key member of our team, you will be responsible for delivering exceptional customer experiences that exceed our guests' expectations.

Key Responsibilities
  • Anticipate and meet the needs of our guests, providing a proactive approach to caring for them.
  • Inspire and support your team to deliver a customer experience that blurs the line between restaurants and quick service restaurants.
  • Connect with guests and answer their questions about our food and brand, making them feel valued at all touchpoints.
  • Be a model of calm and fairness with guest experiences, handling various situations with composure and positivity.
What We Offer

As a Customer Experience Specialist at McDonald's, you will have the opportunity to earn and learn, with a flexible schedule that suits your needs. You will also have access to education and skills development opportunities, a total rewards package, and a safe and inclusive work environment.

About Us

McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees. We are committed to a diverse and inclusive workplace for all, providing fair, equitable, and accessible opportunities for all employees and prospective employees.

", "lang_code": "en-US"}