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Operations Supervisor

2 months ago


Lévis, Quebec, Canada FedEx Freight Canada Full time
About the Role

We are seeking a highly skilled Operations Supervisor to join our team at FedEx Freight Canada. As a key member of our operations team, you will be responsible for ensuring the smooth execution of our freight management operations.

Key Responsibilities
  • Freight Management: Oversee the daily operations of our freight management team, ensuring that all shipments are processed and delivered on time.
  • Team Leadership: Lead and motivate a team of freight coordinators, providing guidance and support to ensure they meet their performance targets.
  • Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and reduce costs.
  • Customer Service: Provide exceptional customer service to our clients, responding to their inquiries and resolving any issues in a timely manner.
  • Reporting and Analysis: Prepare and analyze reports to track key performance indicators, identifying trends and areas for improvement.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Language: Bilingual
  • Work Hours: 40 hours per week
Benefits
  • Dental Plan: Comprehensive dental coverage for you and your family
  • Health Care Plan: Access to a network of healthcare providers and facilities
  • Vision Care Benefits: Coverage for eye exams, glasses, and contact lenses
  • Financial Benefits: Bonus, Group Insurance Benefits, Pension Plan, and Registered Retirement Savings Plan (RRSP)