Retail Sales and Customer Service Representative

2 weeks ago


Hamilton, Ontario, Canada Ontario Inc. Full time
Job Title: Retail Sales and Customer Service Representative

We are seeking a skilled and customer-focused Retail Sales and Customer Service Representative to join our team at Ontario Inc.

About the Role:

This is a full-time position with an estimated salary of $45,000 - $60,000 per year, depending on experience. The successful candidate will work 30-35 hours per week in a non-smoking environment with free parking available.

Key Responsibilities:
  • Sales and Merchandise Management:
    • Prepare sales, rental, or leasing contracts for customers
    • Supervise staff members to ensure effective sales and customer service operations
    • Operate computerized inventory record keeping and re-ordering systems to maintain accurate stock levels
    • Provide expert advice on merchandise to customers and promote products and services effectively
  • Data Entry and Administration:
    • Perform data entry tasks accurately and efficiently
    • Maintain sales records and analyze data to identify trends and opportunities for improvement
  • Customer Service and Communication:
    • Deliver exceptional customer service through greeting customers, answering queries, and resolving issues promptly
    • Conduct sales transactions and handle customer payments efficiently
  • Teamwork and Collaboration:
    • Assist in the display of merchandise and maintain store appearance
    • Work collaboratively with colleagues to achieve sales targets and provide support as needed
Requirements:

To be successful in this role, you should have:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Previous retail sales or customer service experience is an asset
Benefits:

We offer a comprehensive benefits package, including:

  • Disability benefits
  • Bonus opportunities based on performance
  • Free parking available
  • Permanent employment opportunity

Please submit your application, including your resume and cover letter, to express your interest in this exciting opportunity.



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