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Food Service Team Member

2 months ago

Cold Lake, Alberta, Canada Tim Hortons Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Food Counter Attendant at Tim Hortons. As a key member of our food service team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities
  • Food Preparation and Service
    • Prepare and package take-out food to meet customer expectations
    • Portion and wrap food items accurately and efficiently
    • Prepare, heat, and finish simple food items to meet customer preferences
    • Serve customers at counters or buffet tables with a smile
  • Inventory Management
    • Stock refrigerators and salad bars to ensure adequate inventory levels
  • Customer Service
    • Take customers' orders accurately and efficiently
  • Team Collaboration
    • Work collaboratively with team members to ensure seamless service and efficient operations
Work Environment and Physical Demands

This role requires working in a fast-paced environment with frequent customer interactions. You will be required to stand for extended periods, handle heavy loads, and perform repetitive tasks.

Personal Qualities and Skills
  • Client Focus
    • Provide exceptional customer service and ensure customer satisfaction
  • Efficient Interpersonal Skills
    • Communicate effectively with customers and team members
  • Reliability
    • Meet attendance and punctuality expectations
  • Team Player
    • Collaborate with team members to achieve common goals
Working Conditions

This is a permanent, full-time position with a regular schedule of 40 hours per week. The work language is English.