Cloud Solutions Architect Leader

5 days ago

Toronto, Ontario, Canada WillowTree Full time
About TELUS Digital

TELUS Digital is a leading provider of next-generation digital customer experience (CX) solutions for global and disruptive brands. We empower customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first.

We focus on the value of human connection to design, build, and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. Our team members across 30 countries work together to drive growth and deliver seamless, trusted, digitally-enabled experiences across any channel a customer might choose — including mobile apps, websites, voice UI, chatbots, email, customer service agents, and retail associates.

The Opportunity

We are seeking an experienced Cloud Solutions Architect Leader to join our Salesforce practice. As a key member of our leadership team, you will lead and shape our Salesforce practice, driving transformative CRM, Sales automation, CPQ, and service excellence solutions that meet the complex needs of our clients.

You will oversee Salesforce strategy development, practice growth, and the delivery of large-scale, high-impact projects. Your leadership will empower our clients to leverage Salesforce to enhance sales processes, streamline customer operations, optimize order management, and enhance customer service while advancing our position as a trusted partner in the digital ecosystem.

About the Role
  • Strategic Leadership: Define and execute the vision for TELUS Digital's Salesforce practice, positioning it as a leader in digital customer engagement and CRM excellence. Scale offerings that align with emerging Salesforce capabilities and market trends.
  • Practice Management and Expansion: Scale and evolve the Salesforce practice, developing frameworks, methodologies, and accelerators that enable swift and effective delivery. Drive growth by expanding TELUS Digital's Salesforce capabilities and service portfolio.
  • Client Relationship Management: Build and maintain executive relationships with key clients, serving as a trusted advisor to drive value and client satisfaction. Ensure that Salesforce solutions integrate seamlessly with clients' business strategies.
  • Business Development: Collaborate with sales and account teams to identify new opportunities for Salesforce solutions. Guide proposal development and lead pursuits that align with TELUS Digital's vision and growth goals.
  • Service Delivery Oversight: Lead the successful execution of large-scale Salesforce implementations, focusing on Sales Cloud, Engagement, Revenue Cloud, CPQ, and Service Cloud. Oversee multi-disciplinary teams to ensure projects meet client expectations and maintain the highest standards of quality.
Your Skills and Experience

We are looking for an exceptional Cloud Solutions Architect Leader with a strong track record of delivering value in complex environments. You should have:

  • 10+ years of relevant experience in a leadership role within a top consulting firm or enterprise environment, focusing on Salesforce consulting and implementation.
  • Proven expertise in Salesforce products, including Sales Cloud, Service Cloud, and integrations with enterprise applications.
  • In-depth knowledge and experience in Sales Cloud (Sales force automation, Sales Engagement, Sales AI, CPQ, Vlocity), Service Cloud (Service Management, Omnichannel, Field Service, Contact Center), and integrating Salesforce with external platforms using Mulesoft, Informatica, and Jira.
  • Proficiency in Salesforce UI frameworks, including Salesforce Lightning Design and AngularJS.
  • A successful track record of delivering large-scale CRM projects in complex, global environments.
  • Experience leading a Salesforce practice, managing end-to-end implementation lifecycle, and overseeing P&L responsibilities.
  • Strong client engagement and relationship management skills, with experience advising C-level stakeholders on CRM strategies.
About Us

At TELUS Digital, we recognize the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

  • We passionately put our customers and communities first
  • We embrace change and innovate courageously
  • We grow together through spirited teamwork

We are committed to diversity and equitable access to employment opportunities based on ability. The estimated salary range for this role is $120,000 - $180,000 per year, depending on location and experience.

  • Cloud Solutions Architect

    2 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    Cloud Solutions Architect RoleThis is an exciting opportunity to join Scotiabank's technology team as a Cloud Solutions Architect. In this role, you will be responsible for designing and implementing comprehensive solutions across a broad infrastructure service area, including servers, Operating Systems, storage, networks, virtualization, middleware, and...

  • Cloud Solutions Architect

    7 days ago

    Toronto, Ontario, Canada Applied Materials Full time

    Job DescriptionWe are seeking a skilled Cloud Solutions Architect to join our team at Applied Materials.About the RoleThis is a full-time position that requires a deep understanding of cloud computing, architecture, and engineering principles. The ideal candidate will have 7-10 years of experience in technology solutions development, architecture, design,...

  • Cloud Solutions Architect

    1 month ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled Cloud Solutions Architect to join our Solutions Engineering team at Scotiabank. As a key member of our team, you will be responsible for designing and implementing cloud-based solutions that meet the needs of our business.Key ResponsibilitiesDesign and implement cloud-based solutions using public cloud...

  • Cloud Solutions Architect Leader

    5 days ago

    Toronto, Ontario, Canada Intact Full time

    About the RoleWe are seeking an experienced Cloud Solutions Architect to lead our Infrastructure Technology Architecture team. As a key member of our team, you will be responsible for defining and maintaining governance and compliance standards and policies.Responsibilities:Define and maintain architecture processes.Create, update, and maintain architecture...

  • Strategic Cloud Solutions Architect Leader

    6 days ago

    Toronto, Ontario, Canada Amazon Web Services Canada, Inc. - D46 Full time

    About the RoleWe are seeking a highly experienced Strategic Cloud Solutions Architect Leader to join our team at Amazon Web Services Canada, Inc. - D46. As a key member of our organization, you will play a crucial role in driving revenue, adoption, and growth from small- and mid-market accounts to enterprise-level customers including public sector.

  • Cloud Solutions Architect

    4 weeks ago

    Toronto, Ontario, Canada Amazon Web Services Canada, Inc. - D46 Full time

    About the RoleWe are seeking a highly skilled Cloud Solutions Architect to join our team at Amazon Web Services Canada, Inc. - D46. As a Cloud Solutions Architect, you will be responsible for providing technical expertise to our customers, helping them to design and implement cloud-based solutions that meet their business needs.Key ResponsibilitiesRepresent...

  • Cloud Solutions Architect

    4 weeks ago

    Toronto, Ontario, Canada Foilcon Full time

    Job Title: Cloud Solutions ArchitectAbout the Role:Foiclon is seeking a highly skilled Cloud Solutions Architect to join our team. As a Cloud Solutions Architect, you will be responsible for designing and implementing cloud-based solutions that meet the needs of our organization.Key Responsibilities:Design and implement cloud-based solutions that meet the...

  • Cloud Solution Architect

    4 weeks ago

    Toronto, Ontario, Canada Microsoft Full time

    Job Title: Cloud Solution ArchitectAbout the Role:We are seeking a highly skilled Cloud Solution Architect to join our team at Microsoft. As a Cloud Solution Architect, you will be responsible for designing and implementing cloud-based solutions that meet the needs of our customers.Key Responsibilities:- Coordinate and plan a comprehensive set of deliveries...

  • Cloud Solutions Architect

    4 weeks ago

    Toronto, Ontario, Canada Microsoft Canada Full time

    Empowering Customer Success with Microsoft Cloud SolutionsWe are seeking a skilled Cloud Solution Architect to join our Customer Success Unit (CSU) Team at Microsoft Canada. As a key member of our team, you will play a critical role in helping our customers achieve their business outcomes through the effective implementation of Microsoft Cloud...

  • Cloud Solution Architect

    5 days ago

    Toronto, Ontario, Canada Applied Materials Full time

    Job DescriptionAn accomplished Cloud Solution Architect is sought to spearhead the design, development, and deployment of cutting-edge cloud applications on Azure. As a key member of our team, you will lead the evaluation of cloud migration strategies, ensuring seamless transitions and optimal results.Key ResponsibilitiesDesign and Implementation: Develop...

  • Cloud Solutions Architect

    4 weeks ago

    Toronto, Ontario, Canada Foilcon Full time

    Job Title: Cloud Solutions ArchitectAbout the Role:Foilocn is seeking a skilled Cloud Solutions Architect to join our team. As a Cloud Solutions Architect, you will be responsible for designing and implementing cloud-based solutions that meet the needs of our organization.Key Responsibilities:Design and implement cloud-based solutions that meet the needs of...

  • Cloud Solutions Architect, Senior Technical Leader

    1 week ago

    Toronto, Ontario, Canada Amazon Web Services Canada, Inc. - D46 Full time

    Job DescriptionWe are seeking a highly skilled Cloud Solutions Architect, Senior Technical Leader to join our team at Amazon Web Services Canada, Inc. - D46.About the RoleThis is an exceptional opportunity to lead and implement cutting-edge cloud solutions for our clients. As a Cloud Solutions Architect, you will work closely with our customers to understand...

  • Senior Cloud Solutions Architect

    4 weeks ago

    Toronto, Ontario, Canada Amazon Full time

    About the RoleWe are seeking a highly skilled Senior Cloud Solutions Architect to join our team at Amazon. As a key member of our Worldwide Specialist Organization, you will be responsible for designing and implementing cloud storage solutions that meet the needs of our customers.As a Senior Cloud Solutions Architect, you will work closely with our customers...

  • Senior Cloud Solutions Architect

    4 weeks ago

    Toronto, Ontario, Canada Amazon Full time

    About the RoleWe are seeking a highly skilled Senior Cloud Solutions Architect to join our team at Amazon. As a key member of our Worldwide Specialist Organization, you will be responsible for designing and implementing cloud storage solutions that meet the needs of our customers.As a Senior Cloud Solutions Architect, you will work closely with our customers...

  • Cloud Solutions Architect

    1 month ago

    Toronto, Ontario, Canada Foilcon Full time

    Job Title: Cloud Solutions ArchitectFoiclon is seeking a highly skilled Cloud Solutions Architect to join our team. As a key member of our IT department, you will be responsible for designing and implementing cloud-based solutions that meet the needs of our organization.Key Responsibilities:Design and implement cloud-based solutions using Azure, AWS, and GCP...

  • Cloud Solutions Architect

    4 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled Cloud Solutions Architect to join our Solutions Engineering team at Scotiabank. As a key member of our team, you will be responsible for designing and implementing highly available and scalable solutions leveraging public cloud infrastructure.Key ResponsibilitiesDesign and implement cloud-based solutions that...

  • Cloud Solutions Architect

    4 weeks ago

    Toronto, Ontario, Canada Amazon Web Services Canada, Inc. - D46 Full time

    About the RoleWe are seeking a highly skilled Cloud Solutions Architect to join our team at Amazon Web Services Canada, Inc. - D46. As a Cloud Solutions Architect, you will be responsible for providing technical expertise to our customers and internal teams to design and implement cloud-based solutions.Key ResponsibilitiesRepresent the voice of the customer...

  • Cloud Solutions Architect

    2 weeks ago

    Toronto, Ontario, Canada Experis Full time

    We are seeking an Cloud Solutions Architect to join our team at Experis. As a key member of our Cloud Platform Engineering team, you will be responsible for designing, building, and deploying cloud application solutions that integrate cloud and non-cloud infrastructure.About the Role:Design and deploy cloud infrastructure and platform environments, ensuring...

  • Strategic Solution Architect Leader

    1 month ago

    Toronto, Ontario, Canada S M Software Solutions Inc Full time

    Job Title: Senior Lead Solution ArchitectWe are seeking a highly skilled Senior Lead Solution Architect to join our team at S M Software Solutions Inc. This is a full-time opportunity that requires a strong background in banking and financial solutions, with a focus on modernizing and migrating applications to strategic architectures.Key Qualifications:15...

  • Cloud Solutions Architect

    4 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the Role:We are seeking a highly skilled Cloud Solutions Architect to join our team at Scotiabank. As a Cloud Solutions Architect, you will be responsible for designing and implementing reliable, scalable, and cost-effective infrastructure solutions using public cloud infrastructure. You will work closely with application owners and leadership teams to...