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Store Operations Manager

1 month ago

Ottawa, Ontario, Canada Rogers Communications Full time

We're seeking a Store Operations Manager to join our retail team at Rogers Communications. As a key member of our team, you'll be responsible for driving positive customer interactions and experiences. Your leadership skills will be essential in coaching and motivating your team to deliver best-in-class customer experiences and meet business goals.

Key Responsibilities:

  • Work with accountable leaders to drive positive customer interactions and experiences
  • Coach and motivate your team to deliver best-in-class customer experiences and meet business goals
  • Support store operations with a creative spirit that can adapt to an ever-changing environment
  • Promote Rogers & Fido brands, including Rogers Mastercard
  • Engage and grow your customer base with personalized communication and outreach

What We Offer:

  • Competitive compensation with a lucrative management bonus program
  • One of the best flex health benefits, RRSP, TFSA, and Pension plans in Canada
  • Mental Health and support benefits with 100% coverage
  • Employee and Family Assistance Program benefit
  • Employee discounts that can offer up to 50% off Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace
  • Advance your career growth and development opportunities

Requirements:

  • Passion for influencing and inspiring teams
  • Ability to deliver on business plans to meet regional and store targets
  • Leadership qualities that foster collaboration within the team
  • Progressive thinker with a desire to think outside the box
  • Ability to work a flexible schedule

What's Next:

Candidates will be required to complete an online assessment as a next step. If selected, our recruitment team will reach out to discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: Unit# 5 - 2515 Bank Street (401), Ottawa, ON
Travel Requirements: Up to 100%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management
Requisition ID: 315137