Retail Store Manager
3 weeks ago
We are seeking a highly motivated and results-driven Store/Retail/Counter Manager to lead our team of Sales Associates in achieving sales, customer service, and operational targets. The ideal candidate will have a proven track record of leadership, coaching, and business management skills gained in a fast-paced retail environment.
This is an exceptional opportunity for a dynamic and inspirational leader to be the Chief Executive Officer of their own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and the leadership of a high-performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty.
Many of our field executives and senior managers began their careers at point of sale, and this first-level management role with exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing will provide you with the all-around skills needed to progress further within the beauty industry.
We offer a culture that values diversity of thought and people, progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.
Key Responsibilities
- Lead a team of Sales Associates to achieve sales, customer service, and operational targets
- Develop and execute business plans to recruit and retain customers
- Provide inspirational, authentic, and personalized customer service
- Manage inventory, facilities, and cash reconciliation
- Lead in-store events and create engaging customer experiences
- Work retail hours, including days, nights, weekends, and special events
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
Qualifications
- Proven retail management/assistant retail management experience preferably within cosmetics
- Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours, including days, nights, weekends, and special events
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
What We Offer
- Competitive remuneration and benefits package
- Progressive career opportunities
- Outstanding training and development
- Opportunity to work with a leader in prestige beauty
How to Apply
Please submit your application, including your resume and cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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