Repair Dispatch Manager

2 months ago

Winnipeg, Manitoba, Canada U-Haul Full time

Job Summary:

The Repair Dispatch Manager is responsible for coordinating maintenance and repair initiatives to support repair shops, centers, and vendors in their area. This role requires excellent communication skills and the ability to manage multiple tasks simultaneously.

Key Responsibilities:

  • Liaise with marketing companies, centers, repair shops, vendors, and customers to ensure efficient repair operations.
  • Route and schedule mobile repair technicians to complete needed repairs.
  • Monitor equipment in the field to strategically plan maintenance.
  • Oversee transfer drivers and work closely with Roadside Assistance Team members.
  • Organize maintenance campaigns and initiatives.
  • Prospect and maintain relationships with service providers.
  • Review and audit repair records.
  • Monitor outside garages for quality of work performed on U-Haul rental equipment.

Requirements:

  • Ability to work on call.
  • General mechanical knowledge.
  • Multi-unit-style management experience.
  • Excellent communication and collaboration skills.
  • Proficient computer skills, especially Microsoft Office.
  • Reasonable and predictable attendance.

Perks of Working with U-Haul:

U-Haul offers a range of benefits, including paid holidays, vacation, and sick days, career stability, and opportunities for advancement. We also provide valuable on-the-job training and a complete benefit plan.

Work Environment:

The work involves moderate risks or discomforts, requiring special safety precautions. May be required to use protective clothing or gear.

Physical Demands:

The work requires some physical exertion, such as long periods of standing, walking, and lifting up to 50 pounds.

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