Workforce Planning Specialist
1 month ago
We are seeking a highly skilled Workforce Planner & Administrator to join our team at HelloFresh. As a key member of our operations team, you will be responsible for overseeing workforce planning, scheduling, and performance reporting.
Key Responsibilities- Create a rolling-week labour plan with defined staffing risks and actions, recommended staffing levels and mix, to deliver on-time and on-budget production plans.
- Facilitate review cycles with Operations, People, and other internal/external stakeholders to ensure alignment and delivery of the labour plan.
- Document standard workforce planning, scheduling, and reporting processes, and drive continuous improvement to enhance process efficiency and effectiveness.
- Partner with Site Operations and People to build, track, and report data sets required for labour planning, including internal and external headcount, attendance, fill rate, attrition, people data, target percent agency, overtime, average labour rates, etc.
- Oversee internal and external labour hours and invoice reconciliation and approvals process.
- Oversee weekly scheduling processes, including schedule creation, availability requests and changes, and daily schedule adjustments, ensuring adherence to defined planning and scheduling processes.
- Communicate and coordinate with employment agencies for daily labour management.
- Create and publish management reports on labour performance, such as scheduled plan vs target, and review with respective departments.
- Train and support define users on workforce planning and scheduling tools and systems.
- Perform office administration functions, such as ordering office supplies, coordinating engagement activities, and managing facility communications.
- Screen visitors entering the building and direct them accordingly.
- Work in compliance with OH&S acts and regulations, using personal protective and safety equipment as directed, and reporting workplace hazards and dangers to the supervisor or employer.
- At least 5 years of experience in a similar position within a production/supply chain industry.
- Excellent written and verbal communication skills.
- Ability to present and explain complex information to non-technical staff in a user-friendly way.
- Strong analytical skills and attention to detail, with proven ability to produce, analyze, and interpret complex sets of information to support problem diagnosis.
- A clear passion for food and working in a fast-paced production environment.
- Competitive salary and health benefits.
- 75% discount on HelloFresh or Chefs Plate weekly box subscription.
- High-impact work to help feed thousands of families in Canada.
- Opportunity to learn and grow.
- Work with a hard-working and supportive team.
Please note that as a food company, we use many ingredients that may be considered common allergens. If you have any concerns with being exposed to such allergens, please disclose this during the hiring process.
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